Illogical Ordering in default setting 'Recommend'

[Nick_]

The  sort order used for the default 'recommend' seems totally wrong!

Select Locomotives and I see a few available locos followed by pages of 'out of stock' and 'sold out', followed by a few pages of 'pre-order' and then finally pages with a mixture of Available and 'pre-order'.

Surely if you actually want people to buy stuff the default order should be 'Available locos' followed by Pre-order' and finally 'out o stock' and 'sold out'?

[96RAF]

I looked at all spares and in stock items came first with out of stock listed only listed on the llast pages.

[walkingthedog]

If items are added as they appear it's easier to leave them where they are and add out of stock, preorder or add to basket as and when rather than move them about. I'd rather all the Kings for example were together rather than scattered about. Just my view.  😀

[Nick_]

@WTD - then select the 'Name A-Z' or 'Code A-Z' option. It just seems crazy to me that Hornby are 'Recomending' items that you simply can't buy. Is somebody who is looking for something to purchase going to wade through page after page of 'Out of Stock' or 'Sold out' before they find anything they can actually put in their basket? If you're not a forum user, it make it look like hornby has a stock control problem (perhaps they do) and therefor perhaps not a company to buy from!

[96RAF]

Hornby store is a beaut compared to user unfriendly Peters Spares.

Great if you know the R/X number,  but hopeless for general searches, such a motor bogie - you get all sorts of squit.

[LuLuJo]

I agree its a nonsense to have out of stock items at the front of the website. Not surpising sales are in trouble

[walkingthedog]

Think your making a mountain out of a mole hill.  Other sites are far worse. Go to Hattons and search for coaches. You get everything from a metre of Flexi track to a bag of couplings. 

 

Its nice to peruse the stock, see what they've got, see what's coming, see what's sold. I often come across something I hadn't thought of buying.  😆

[walkingthedog]

@WTD - then select the 'Name A-Z' or 'Code A-Z' option. It just seems crazy to me that Hornby are 'Recomending' items that you simply can't buy. Is somebody who is looking for something to purchase going to wade through page after page of 'Out of Stock' or 'Sold out' before they find anything they can actually put in their basket? If you're not a forum user, it make it look like hornby has a stock control problem (perhaps they do) and therefor perhaps not a company to buy from!

I know how to change the order. I'd rather all similar items were together whether in stock or not. 

 

It's not really a problem looking through the pages is it?  🤔

[Slornie]

It's not a problem for people who have the perseverence to click through all six, eight, or however many pages on the off chance they might find something interesting or when viewing the results of a search; but as Hornby's principal "home" retail storefront it does give a somewhat poor impression to a casual visitor if the first twenty or thirty items they come across are out of stock or not yet available.

 

You don't see the likes of Amazon filling the front of their online store with product they don't have because if someone has come to your shop front the likelihood is they want to buy something.  E.g. if I am looking to buy a gift for an occasion in the near future I don't care if item xyz was available three weeks ago (but is now sold out), or that item abc will be available the week after I want to give the present, I want to be able to peruse what is actually available to buy right now.

[walkingthedog]

Each to his own eh Slornie, each to his own  😆

[DeeJayEye]

Each to his own eh Slornie, each to his own  😆

Perhaps take  leaf out of Ebay/Amazons books and add an Instock filter box.

[aj2010]

Test - long post to test edit

 

Overlapping controls?

 

We'll see - test, test, test

 

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