mallone Posted September 8, 2016 Share Posted September 8, 2016 Hi all, since downloading the latest update, my Railmaster seems to have reverted back to the trial program. I have copied and pasted Resource.mdb and managed to get my loco data back but although I have copied and pasted my*. pln I cannot get my track plan back.Any ideas would be gratefully received.John. Link to comment Share on other sites More sharing options...
St1ngr4y Posted September 8, 2016 Share Posted September 8, 2016 Did you do anything more than click on the download link at the top of this forum?Ray Link to comment Share on other sites More sharing options...
Fishmanoz Posted September 8, 2016 Share Posted September 8, 2016 This shouldn't happen mallone. To update, all you should be doing is installing the latest version over the top of your existing, don't even have to do it as administrator. Everything should still be there, activation code, resource.mdb, track plans and programs. Only thing you might lose is if you didn't change the name of your track plan from one that comes with RM. The only way to lose anything would be if you uninstalled the old version without first de-activating, then doing an install of the new one, not the correct thing to do at all. So just what did you do? Link to comment Share on other sites More sharing options...
96RAF Posted September 9, 2016 Share Posted September 9, 2016 ...Or if the download was simply a straight install onto another pc than the authorised one In the hope of being able to use it in two places at once. Link to comment Share on other sites More sharing options...
mallone Posted September 9, 2016 Author Share Posted September 9, 2016 Hi and thank you all for your replies. I simply downloaded the update from the forum and all was well. The next day, and since, when I run Railmaster, all I get is the evaluation mode. I certainly didn't uninstall my original version.I have managed to get my loco list panel back but that is all.John. Link to comment Share on other sites More sharing options...
Fishmanoz Posted September 9, 2016 Share Posted September 9, 2016 That's weird. Are you certain nothing else change on the PC/laptop in that time? How did you get your loco list back, given it was missing at some time? I think I'd be emailing HRMS, preferably from the email in the Help window of RM, assuming it is still working in eval mode. Link to comment Share on other sites More sharing options...
mallone Posted September 9, 2016 Author Share Posted September 9, 2016 Hi Fishmanoz....you've just kicked me up the pants!I fitted a new larger backup hdd to my pc and backed up all my files and programs. There lies the problem. I took it out and put my old backup drive back in and hey presto, Railmaster is now up and running perfectly. I still don't know what I have done wrong but you've hit the nail on the head. I cannot thank you enough.john 😳 Link to comment Share on other sites More sharing options...
Fishmanoz Posted September 9, 2016 Share Posted September 9, 2016 HRMS, explain that one for us please? I wouldn't have thought the activation code had anything to do with backups? Link to comment Share on other sites More sharing options...
St1ngr4y Posted September 9, 2016 Share Posted September 9, 2016 Is it possible John has installed RM on his backup drive?Ray Link to comment Share on other sites More sharing options...
Fishmanoz Posted September 10, 2016 Share Posted September 10, 2016 Can't have as it must be on C: and it works in eval mode with his new backup drive. But something must be on his old backup drive, incl his activation code it would seem. This is very strange, hence my request for HRMS to comment. Link to comment Share on other sites More sharing options...
RB51 Posted September 12, 2016 Share Posted September 12, 2016 In order to keep RM update comments in one place I repeat here the post I have just made in the RM not reading loco CV's thread. Following on from the latest update (dated 5-9-2016) I see there is an RM knowledgebase now on the desktop but I am unable to open the RM programme to control the layout. R- Link to comment Share on other sites More sharing options...
RB51 Posted September 12, 2016 Share Posted September 12, 2016 Ok - that is sorted with the removal of Avast! and now able to open RM proper. R- Link to comment Share on other sites More sharing options...
RB51 Posted September 12, 2016 Share Posted September 12, 2016 Apart from the addition of the knowledge base I have noticed that a point icon has disappeared from the layout and no matter what I do I cannot get another to position itself back again. I have sent a support request through the usual channels. Luckily I have some signals nearby which will alter the points, but there is no grey/blue line now to signify what you have done - just the light signal. There is no updated release note. R- Link to comment Share on other sites More sharing options...
96RAF Posted September 12, 2016 Share Posted September 12, 2016 Check your .ini file Rog as from memory there is a line in there about show/hide points indicator blue line - not sure of the exact line terminology.Rob Link to comment Share on other sites More sharing options...
RB51 Posted September 12, 2016 Share Posted September 12, 2016 I'll certainly have a look at that Rob, thank you. But I think it's more to do with there being no point icon set up. R- Link to comment Share on other sites More sharing options...
RB51 Posted September 12, 2016 Share Posted September 12, 2016 Swift response from HRMS - whatever it is it's local. HRMS have successfully put the point icons back (and sent me the new layout file - thanks chaps) so I am going to try the download again. R- Link to comment Share on other sites More sharing options...
RB51 Posted September 13, 2016 Share Posted September 13, 2016 Right, downloaded the update again - same response regarding the placement of point icons. I got to wondering if the "old" issue of the icon being too close to another one had returned, and when I started to move track etc. found the symbols I had "placed" had jumped onto a nearby pair. So I diligently removed those (all 28 pairs) and hit the button for a group delete - and deleted the track plan!! Not to worry as the auto backup regime enabled a speedy recovery. But now trying to put the signals and points back, the previous issue of the accessory windows being "short" and not allowing setup of linked accessories has returned. These issues remain:- 1. Why did the point icons having been previously happy on my plan decide to jump away to another location? 2. Odd that I could not replace them, but HRMS could with the same software. 3. Having settled the "short" accessory window issue (or so I thought), I wonder why it has returned? I'm not changing anything else for the moment. It's too nerve wracking. R- Link to comment Share on other sites More sharing options...
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