Invincible Posted March 3, 2012 Share Posted March 3, 2012 I intended to spend this morning (Saturday) to finally get to grips with setting up Railmaster with my Elite. I bought it yonks ago, and messed around with it a bit, but because of it's initial problems (re point motor settings etc), I left it alone and decided to come back after it was upgraded. I did activate it at that time, but de-activated it as I intended to move it to another PC. Now, when I come to activate it this morning, I get an error message "error connecting to gateway" sometimes and "Unable to enter resource - O" other times. I've tested the internet connection on my PC which is working fine with IE etc. It appears it's a problem at Hornby's end. With it being a Saturday, they aren't answering their phone. Anyone got any ideas about what to do? Is there anything I can do at my end or is it Hornby's server that's down? Link to comment Share on other sites More sharing options...
LMSTim Posted March 3, 2012 Share Posted March 3, 2012 You could email the dedicated RailMaster/TrackMaster support team at support@rail-master.com. They also tend to be available at weekends and evenings. Link to comment Share on other sites More sharing options...
Invincible Posted March 3, 2012 Author Share Posted March 3, 2012 Thanks for that. I emailed but no response. Anyway, I did a bit of digging back through the forums and found the answer on this thread which I'm linking here in case anyone else has the same problem. Now working fine.https://www.hornby.com/forums/hornby-forums/hornby-railmaster/465/ Link to comment Share on other sites More sharing options...
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