Topcat2018 Posted November 19, 2022 Share Posted November 19, 2022 Something seems to have changed in the Forum. If I am looking at a discussion in General Discussion but am not logged in, when I log in to make a reply it doesn't stay on the topic but takes me to the Hornby shop. I then have to re-select Community, Forum, General Discussion and the topic. Really annoying. Link to comment Share on other sites More sharing options...
96RAF Posted November 19, 2022 Share Posted November 19, 2022 I should imagine that the login process has no memory of your current activity and that its sub routine simply puts you at a default location of the shop main page.Hornby IT has stated that some of their site wide ‘improvements ‘ had an adverse effect on the forum, e.g. the lost breadcrumbs that took away the forum navigation links, since restored.If the scenario you describe was the default previously then that has obviously changed, but I cannot recall if it was or wasn’t. Link to comment Share on other sites More sharing options...
P-Henny Posted November 19, 2022 Share Posted November 19, 2022 Posted for moderator information.I just logged in to make this reply. My browser 'Firefox for Android' stayed firmly on the same page. This issue (very similar) was also raised earlier this week in the "Website Feedback" forum, which is where this Q should ideally have been placed to keep them all together in a more appropriate section.P.S. I regularly browse the forum without logging in. Then log in to make a reply. As a relatively infrequent poster I don't use the 'auto login feature'. My experience is consistently as described above, that is to say, staying on the same forum page when logging in. Both Android as well as Windows PC and using Firefox in both cases. Link to comment Share on other sites More sharing options...
Topcat2018 Posted November 19, 2022 Author Share Posted November 19, 2022 @96RAFThis is something that has started to happen only recently. In the past, when I logged in to make a reply after reading the last page of a discussion, it would stay on that page with the "Post Reply" window below. Link to comment Share on other sites More sharing options...
96RAF Posted November 19, 2022 Share Posted November 19, 2022 @TCGiven that and P-H comment and in order to help Hornby IT (to which this thread has been flagged), can you tell which browser and which platform you are using when this happens.TC can move it using the Edit facility in the three dots context menu but it will bust the link I sent to IT.Thanks Link to comment Share on other sites More sharing options...
atom3624 Posted November 19, 2022 Share Posted November 19, 2022 @96RAFI observed the navigation links have returned as you stated.Al. Link to comment Share on other sites More sharing options...
P-Henny Posted November 19, 2022 Share Posted November 19, 2022 Just to add to my previous reply. My login experience was no different when the navigation links went walkabout. As I suggested in the other 'Website Feedback' thread I contributed to, I find these website page mis-routing issues are more often than not a local browser cache problem and fixed by clearing the browser stored data files. Link to comment Share on other sites More sharing options...
Topcat2018 Posted November 19, 2022 Author Share Posted November 19, 2022 @96RAFI'm using Google Chrome and Windows 10. Link to comment Share on other sites More sharing options...
Fishmanoz Posted November 19, 2022 Share Posted November 19, 2022 Changing the title to Website Login Behaviour and moving it to Forum and Website feedback where it will be adjacent to the two recent similar threads would be good. Tough about your link Rob.Very much my personal view but also useful for subsequent forum searches:Unhelpful thread titles - I have a Question.Helpful thread titles - My question is … (then leave out the first 3 words)Put it another way - don’t make what you want to ask or discuss a secret until the topic is opened, tell us up front in the title.Normal transmission resuming and apologies for sounding critical - yep, forum navigation has changed for me too. For ages I’ve had to log in before it would let me anywhere near. Now, sometimes I don’t. Safari on iOS or Edge on W10. So it’s not the OS or browser most likely, seems to be a deliberate or inadvertent forum feature.Mod note - post moved and title amended. Link to IT updated. Link to comment Share on other sites More sharing options...
ColinB Posted November 19, 2022 Share Posted November 19, 2022 Possibly something to do with "cookies" it leaves on your browser. The other day one site kept crashing until I cleared the cookies on my browser. Link to comment Share on other sites More sharing options...
Brew Man Posted November 20, 2022 Share Posted November 20, 2022 It was me that raised the issue previously and in my last post I reported that, after happening for a couple of days, the issue seemed to go away. However, it returned a couple of days ago. Now that it has been reported by another and I have cleared my browser's cache, I am reasonably confident that it is not related to browser settings on individual PCs.I use Chrome in Win 10. Link to comment Share on other sites More sharing options...
96RAF Posted November 20, 2022 Share Posted November 20, 2022 I have two iPads at different revisions both on Safari and two PCs both should be on the same revision of Edge-win10.I have had problems with how my windows Edge browser responds to clicking menu selections, one PC works from a single click, and the other requires a double click, etc. I fiddled with the settings in Edge-win10 and got a single click to work then Windoze decided to revert these after an update. Why only one PC and not the other.My old iPad struggles to get any moderator functions to work, but a newer iPad is fine although it can be slow to react.I trust IT can work out which end of the chain the problem is at, theirs or ours. Link to comment Share on other sites More sharing options...
Brew Man Posted November 20, 2022 Share Posted November 20, 2022 Let's hope they don't take the easy option and just blame users. Link to comment Share on other sites More sharing options...
508006 Posted February 28, 2023 Share Posted February 28, 2023 Another issue to do with the login if I may add into this is that when I initially registered I could login and remain logged in, however, recently something has changed.I am not sure if it might be a login issue with the website or that the operating system on my phone has had at least 2 software updates since it was purchased but now I do not remain logged in at all.The device I use is a Samsung A53 with 5G capability but I don't know where or what the problem is although this started after my device had its 1st software update so whether that caused the problem or not I have no idea, technology is not my strong point.If anybody has any suggestions regarding this I would be grateful.I should also mention that I am not using the back button when I leave the site and I have also tried leaving it open in a seperate tab but still get automatically signed out after a set time. Link to comment Share on other sites More sharing options...
96RAF Posted February 28, 2023 Share Posted February 28, 2023 Check your browser settings as they may be closing all sites and purging the cache as you leave the browser. Some of the advanced settings can be quite devious.I am logged in on two iPad at once and stay logged in for days or until I switch to a PC which seems to trip me out. Link to comment Share on other sites More sharing options...
Fishmanoz Posted March 2, 2023 Share Posted March 2, 2023 In general, having clicked Remember Me on my iPad, I stay logged in for weeks. However, there have been two occasions where I’ve found myself logged out on returning and I cannot then click Remember me again for a few days, meaning I have to log in on all returns. Then often a new login takes me to my account, not the shop, and away from the forum. Link to comment Share on other sites More sharing options...
Fishmanoz Posted April 11, 2023 Share Posted April 11, 2023 Website currently playing up again and has been for the past 2 days. Not aware of having done anything to trigger it. Usually being logged in/out on the Surface Pro has no effect. Link to comment Share on other sites More sharing options...
LTSR_NSE Posted April 11, 2023 Share Posted April 11, 2023 Fishy have you tried clearing cookies for the Hornby website? - it has previously been suggested that corrupted cookie(s) can result in the behaviour you are experiencing. Link to comment Share on other sites More sharing options...
96RAF Posted April 11, 2023 Share Posted April 11, 2023 I had a day of having to login every time I came back to the forum, but today I have been logged into two iPads and a PC without getting kicked out. Maybe Hornby IT has been re-cranking something. Link to comment Share on other sites More sharing options...
Fishmanoz Posted April 13, 2023 Share Posted April 13, 2023 Doubt it’s a cookie thing or anything else I’m doing because, as for Rob, it just returned to normal yesterday without my doing anything. I think on one occasion it happened, it was at the same time the moderator tools were unavailable. Link to comment Share on other sites More sharing options...
Peachy Posted April 14, 2023 Share Posted April 14, 2023 I had posted a separate thread about not being able to access my account so I thought I'd try logging off then back on again with my phone. now I'm locked out from my mobile with this message;A problem repeatedly occurred on "https://uk.hornby.com/community/account"Although I can still access the website on my laptop I still can't access my account.I'm going to try emailing them Link to comment Share on other sites More sharing options...
Peachy Posted April 14, 2023 Share Posted April 14, 2023 Fixed it. Too many pre-orders apparently!With each item making up its own specific order all my rolling stock orders had clogged my page. So I’ve cancelled all the less important or lower value items and it works, sort of Link to comment Share on other sites More sharing options...
Fishmanoz Posted April 26, 2023 Share Posted April 26, 2023 And it’s forgotten me again today. Link to comment Share on other sites More sharing options...
Fishmanoz Posted May 12, 2023 Share Posted May 12, 2023 And again, yesterday and today. Link to comment Share on other sites More sharing options...
Fishmanoz Posted May 17, 2023 Share Posted May 17, 2023 And still not accepting Remember Me for longer than the usual glitch period. Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now