Request from Hornby : Rewards Development Ideas

[What About The Bee]

Hello Edvard

Points may be spent on pre-orders. This is a certainty.

Here is what to do. Do not touch your current pre-order. Pre-order the same item again.

If Hornby accepts your pre-order, then you will be asked how you want to pay. It is at this moment that you can specify points.

With your new pre-order established, paid with points, you may delete the previous pre-order.

DO NOT DELETE THE OLD PRE-ORDER UNTIL THE NEW PRE-ORDER (paid with points) SHOWS IN YOUR ACCOUNT.

In this way, you can cash your points in without risk of losing your existing pre-orders. If Hornby does not accept the new pre-order, then you still have the existing one. No harm, no foul. Further, if you do this during non business hours, there is little chance Hornby may suddenly ship TWO 🙂

Bee