Mucked up 2 decoders?

[kered43]

Hi I have tried 2 decoders and I am unable to get either to work . 1st one worked on DCC ( MRC Prodigy advanced 2 ) went on blue tooth to change profile (HM DCC 7000 app) now I can't get it to work. Tried the 2nd one but can not get anything out of it no matter what I try. Is there a way I can get rid of the original device setups so that I can go back and start a fresh , at the moment I just seem to be chasing my tale . Hope somebody can help.

thanks.

[96RAF]

Unassign the decoders if allocated to a loco then unlink and delete. If it will not delete, try it three times in a row and it will bring up force delete. Then start again. If you have previously linked the decoder to any handheld device then make sure it is deleted from those also.

There is a comprehensive set of How-To guides and a troubleshooting guide in the support section, well worth a read of them all.

[kered43]

Thanks I have tried to delete them but I am unable to find the unassign from original loco part. I'm no techy as you can tell.

[96RAF]

Thanks I have tried to delete them but I am unable to find the unassign from original loco part. I'm no techy as you can tell.

 

 

Have a read of the trouble shooting and How-to guides which are written for non techies.

[gilbo2]

To "unassign" go to the settings cog in the App (may need to press it a few times to get to the page with your account name at the top), Manage Devices, select the device you want to unassign a loco, then scroll towards the bottom of the page where you will see the unassign option.

Full explanations and help in the guides: HM DCC Guides

[kered43]

will do thanks.