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HM DCC APP Invalid Credentials


Nigel-358519

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I'm trying to log on to the HM DCC app on my iPhone. I'm using the same username and password I have been using on the Hornby.com website for the last 3 months. When I try to log with the APP I get the message "Invalid Credentials". Can anyone suggest what I could try to access the APP?


Thanks

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Something similar happened to me. I found that I had inadvertently created two Hornby accounts, one being with a very similar but incorrect email address. Once the account with the invalid email address had been deleted, I was able to use the app. Perhaps it is worth checking that you only have one Hornby account.

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