meatloaf Posted June 22, 2023 Share Posted June 22, 2023 Hi ive installed a 21 pin decoder along with the speaker and stay alive into a dapol 73.Ive have tried several times to install the class 73 soundfile but it fails every time after taking 20 mins or so to download. Every time it says sound files not loaded and that theres an error.To test the decoder i loaded a couple of other profiles ( 08 and deltic ) and they loaded fine, but i do seem to have a faulty speaker as it crackles and hisses and distorts quite badlyDoes anyone have any suggestions? Ive already done a class 56 install today and that went fine first time. Link to comment Share on other sites More sharing options...
Rallymatt Posted June 22, 2023 Share Posted June 22, 2023 Have you tried the separate track upload process? It shouldn’t be needed since the app updates but it always worked for me Link to comment Share on other sites More sharing options...
meatloaf Posted June 22, 2023 Author Share Posted June 22, 2023 Have you tried the separate track upload process? It shouldn’t be needed since the app updates but it always worked for meNot sure what the seperate track process is but its the only loco on the track at the time, being powered by my dcc controller Link to comment Share on other sites More sharing options...
96RAF Posted June 22, 2023 Share Posted June 22, 2023 Is the decoder properly seated in the socket the right way up (blank pin matched). Link to comment Share on other sites More sharing options...
meatloaf Posted June 22, 2023 Author Share Posted June 22, 2023 Is the decoder properly seated in the socket the right way up (blank pin matched).Hi yes deffo the correct way up as it worked ok withy the other profiles ( apart from the dodgy speaker ) Link to comment Share on other sites More sharing options...
meatloaf Posted June 22, 2023 Author Share Posted June 22, 2023 Sucess!! Tried it again, this time on my phone and it worked.The only thing i could do with is a replacement speaker. Is it possible to get one without having to return the whole package? Link to comment Share on other sites More sharing options...
LTSR_NSE Posted June 23, 2023 Share Posted June 23, 2023 meatloaf - send an email to hm.customercare@hornby.com explaining the speaker issue & they will advise if just speaker can be replaced - or whether whole decoder & speaker set is necessary. Link to comment Share on other sites More sharing options...
96RAF Posted June 23, 2023 Share Posted June 23, 2023 It has been suggested that as folk collect these spare enclosures from the decoder packs it would be a good idea to sell just the pre-wired speaker driver unit on its own, say in multi-packs for economy of packaging. Link to comment Share on other sites More sharing options...
meatloaf Posted June 23, 2023 Author Share Posted June 23, 2023 Cheers dropped hornby a quick email and there going to send me a new speaker :)96RAF, thats a good idea it would be handy to be able to buy spares. Link to comment Share on other sites More sharing options...
Pendragon Sailing Posted June 23, 2023 Share Posted June 23, 2023 It has been suggested that as folk collect these spare enclosures from the decoder packs it would be a good idea to sell just the pre-wired speaker driver unit on its own, say in multi-packs for economy of packaging. Absolutely Rob……another help would be to make the tiny plugs available (suitably wired) as spares, so that other/bigger speakers can be fitted directly to the decoders without butchering the supplied drivers. Link to comment Share on other sites More sharing options...
Rallymatt Posted June 23, 2023 Share Posted June 23, 2023 I guess spare speakers will accumulate as more locos with pre-fitted speakers filter through. I already have two spares as TT:120 locos sold individually are coming with the speaker in place. I’m also looking at what interesting things I can make from all the spare enclosures… got to be some suitable loads to make up 😁 Link to comment Share on other sites More sharing options...
Bulleidboy Posted June 23, 2023 Share Posted June 23, 2023 When loading sounds initially, I found the Class 08 was the only profile that loaded successfully. I took my iPhone, a length of track, the Elite and Hornby PSU into the room where the Wi-fi hub is situated (downstairs) , and all sounds required loaded first time. I tried a wi-fi extender (upstairs) but that made no difference. It's worth a try if your having problems loading sound profiles. Link to comment Share on other sites More sharing options...
96RAF Posted June 23, 2023 Share Posted June 23, 2023 Just loaded 73 as a check for a minor glitch (sorted by hotfix B44.1A) seems OK but it took a while being the largest download in the inventory. Link to comment Share on other sites More sharing options...
Fishmanoz Posted June 23, 2023 Share Posted June 23, 2023 Don’t think mentioned here yet - make sure your app is updated to latest given sound profile downloads are a major improvement. Link to comment Share on other sites More sharing options...
Kristian-361369 Posted July 12, 2023 Share Posted July 12, 2023 Sorry, did this get resolved?I’ve bought a Dapol Class 73 today and having the same issue, the Class 73 profile won’t install, no matter what I try. Other profiles install with no issues. I also tried installing the Class 73 profile to an 8 pin decoder installed in a different loco and have had the exact same issue too. Pulling my hair out! Link to comment Share on other sites More sharing options...
96RAF Posted July 12, 2023 Share Posted July 12, 2023 Try loading the Class 08 which is the smallest or the default profile SD999. If those are successful then it may be a time out on your device. Make sure do not interrupt is set and screen time out is longer than the download time. Also allow enough time for the power cycle by watching the Bluetooth indicator change colour before proceeding step to step. Link to comment Share on other sites More sharing options...
Kristian-361369 Posted July 12, 2023 Share Posted July 12, 2023 Hi there.Yes, I’ve been able to load every other sound profile I have tried, just not the Class 73. tried these other steps this morning but with no luck. I’m now trying with the App on my wife’s phone instead, just to test every variable. wish me luck! Link to comment Share on other sites More sharing options...
Kristian-361369 Posted July 12, 2023 Share Posted July 12, 2023 Update.Profiles installed straight away when using the iPad. Clearly, something on my phone was interfering. Very bizarre, but glad it’s working! Link to comment Share on other sites More sharing options...
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