I Posted February 27, 2013 Share Posted February 27, 2013 I recently tried to upgrade my Elite controller firmware from 1.0 to 1.41. The computer said Update Failed after seemingly completing the task, and now my Elite won't start up in the normal mode to run trains. HELP! Link to comment Share on other sites More sharing options...
Rog RJ Posted February 27, 2013 Share Posted February 27, 2013 Try doing the update again and follow the instructions exactly step by step. It may be helpful to print out the instructions and tick off each step as you go. Link to comment Share on other sites More sharing options...
Gregd99 Posted February 27, 2013 Share Posted February 27, 2013 Even when the elite imitates a brick it is almost always possible to bring it back to life using the bootload procedure (firmware download). Many people have loaded the firmware successfully. Some have had a lot of difficulties and we have never understood a systematic reason for this - finger trouble, pc issues, elite bug..... Link to comment Share on other sites More sharing options...
Fishmanoz Posted February 27, 2013 Share Posted February 27, 2013 I agree with Roj and Greg, but you certainly have to follow the instructions meticulously. Make sure you: - disconnect your Elite from everything including track, USB and power - start in Upgrade Mode by holding the Stop button then connecting power and continuing to hold Stop for 15 seconds, then do similarly for the USB cable - having installed the driver, do go to Device Manager in Windows and find which port the Elite is connected to and specify this address when asked by the update program - do run the update program program by right clicking on it and Run as Administrator - if it doesn't work the first time, try again and do so a number of times if necessary. Mine worked second time Link to comment Share on other sites More sharing options...
I Posted February 28, 2013 Author Share Posted February 28, 2013 I just tried to update the Elite again. This time, it kept saying "Error in Elite Comm!". it just refuses to update! Any more advice? Link to comment Share on other sites More sharing options...
I Posted February 28, 2013 Author Share Posted February 28, 2013 I have just got past this, but it still said Update Fail! One more attempt... Link to comment Share on other sites More sharing options...
I Posted February 28, 2013 Author Share Posted February 28, 2013 Several attempts later and no luck. Link to comment Share on other sites More sharing options...
96RAF Posted February 28, 2013 Share Posted February 28, 2013 Go to your Programs - Uninstall bit in Control Panel and see if you can see 'Bootloader'. If you can then uninstall it, then start again with the Elite update. Rob Link to comment Share on other sites More sharing options...
96RAF Posted February 28, 2013 Share Posted February 28, 2013 Forgot to mention - in Win 8 64-bit Device Manager my pc does not report the Elite as a named Port, so I have to guess which one it is by disconnecting and reconnecting the USB lead and taking note of which port disappears / reappears. Railmaster is pretty good at picking the right port number. Rob Link to comment Share on other sites More sharing options...
Fishmanoz Posted February 28, 2013 Share Posted February 28, 2013 That sounds like another reason not to upgrade to W8, displays it fine in W7, and that is weird in itself given they are pretty much the same thing. Link to comment Share on other sites More sharing options...
Fishmanoz Posted February 28, 2013 Share Posted February 28, 2013 And I, after you do the uninstalls as suggested, start again by reading every word in the instructions with new eyes. It's possible that while you think you are following them, you've made a mistake unknowingly, then are just repeating that mistake when you try again. I'm betting you will get there though. Link to comment Share on other sites More sharing options...
I Posted March 1, 2013 Author Share Posted March 1, 2013 I am afraid that it didn't work. I am running on Windows 7 32 bit Professional. Link to comment Share on other sites More sharing options...
Fishmanoz Posted March 1, 2013 Share Posted March 1, 2013 If you can be bothered, could you explain what you did, start to finish? It is clear from all the posts on this, the Windows version is irrelevant. Sometimes though, people have found it worked on a different computer. Link to comment Share on other sites More sharing options...
I Posted March 2, 2013 Author Share Posted March 2, 2013 I booted up the laptop, held stop on the controller, plugged the power in, stopped holding stop after 15 seconds, plugged the computer in after another 15 seconds, and then, after at least 15 seconds, clicked on the updater, clicked run, as I am an administrator, clicked next, checked the com port was correct, clicked download, waited until the bar went to the end, and then it keeps saying "Update Fail!". I then unplug everything and start again. Link to comment Share on other sites More sharing options...
I Posted March 2, 2013 Author Share Posted March 2, 2013 I booted up the laptop, held stop on the controller, plugged the power in, stopped holding stop after 15 seconds, plugged the computer in after another 15 seconds, and then, after at least 15 seconds, clicked on the updater, clicked run, as I am an administrator, clicked next, checked the com port was correct, clicked download, waited until the bar went to the end, and then it keeps saying "Update Fail!". I then unplug everything and start again. Link to comment Share on other sites More sharing options...
I Posted March 2, 2013 Author Share Posted March 2, 2013 I booted up the laptop, held stop on the controller, plugged the power in, stopped holding stop after 15 seconds, plugged the computer in after another 15 seconds, and then, after at least 15 seconds, clicked on the updater, clicked run, as I am an administrator, clicked next, checked the com port was correct, clicked download, waited until the bar went to the end, and then it keeps saying "Update Fail!". I then unplug everything and start again. Link to comment Share on other sites More sharing options...
I Posted March 2, 2013 Author Share Posted March 2, 2013 I booted up the laptop, held stop on the controller, plugged the power in, stopped holding stop after 15 seconds, plugged the computer in after another 15 seconds, and then, after at least 15 seconds, clicked on the updater, clicked run, as I am an administrator, clicked next, checked the com port was correct, clicked download, waited until the bar went to the end, and then it keeps saying "Update Fail!". I then unplug everything and start again. Link to comment Share on other sites More sharing options...
I Posted March 2, 2013 Author Share Posted March 2, 2013 I booted up the laptop, held stop on the controller, plugged the power in, stopped holding stop after 15 seconds, plugged the computer in after another 15 seconds, and then, after at least 15 seconds, clicked on the updater, clicked run, as I am an administrator, clicked next, checked the com port was correct, clicked download, waited until the bar went to the end, and then it keeps saying "Update Fail!". I then unplug everything and start again. Link to comment Share on other sites More sharing options...
I Posted March 2, 2013 Author Share Posted March 2, 2013 I booted up the laptop, held stop on the controller, plugged the power in, stopped holding stop after 15 seconds, plugged the computer in after another 15 seconds, and then, after at least 15 seconds, clicked on the updater, clicked run, as I am an administrator, clicked next, checked the com port was correct, clicked download, waited until the bar went to the end, and then it keeps saying "Update Fail!". I then unplug everything and start again. Link to comment Share on other sites More sharing options...
I Posted March 2, 2013 Author Share Posted March 2, 2013 oops Link to comment Share on other sites More sharing options...
Fishmanoz Posted March 2, 2013 Share Posted March 2, 2013 Really annoying when that happens isn't it I. It traps me into it from time to time, even though I look out for it. Thanks for going through that procedure for me - I think I see your problem. I'm going to assume that, even though you haven't described going to Device Manager to confirm the Comm port, you've done so and not just used the port the Update installer has selected without checking. Your problem though is a Windows security feature introduced into Vista and continued in 7 and 8 - the feature distinguishes between you as a user and you as the administrator and doesn't let you act as administrator unless you specifically tell it so. In this case, the way you tell it is by right clicking on the Update installer file and selecting Run as Administrator. So, again assuming you have to port correct, right click, Run as Administrator, and I think your problem will be solved. Link to comment Share on other sites More sharing options...
geochoice Posted March 2, 2013 Share Posted March 2, 2013 I said: I just tried to update the Elite again. This time, it kept saying "Error in Elite Comm!". it just refuses to update! Any more advice? Return to supplier get money back get a Select far sturdier :P to all Elite fans. Link to comment Share on other sites More sharing options...
Fishmanoz Posted March 2, 2013 Share Posted March 2, 2013 Geochoice, I believe you are one of only a few forum posters who has had had a faulty Elite. In fact, the only other one I can remember is someone whose programming track outlet was not operating. Yes, a number have firmware upgrade problems but all have solved it themselves eventually or with Margate free and short turnaround assistance. But the forum stories tell us that the Elite is an ultimately reliable and capable piece of kit with you the exception who got the lemon. And with your experience, I don't blame you for not going back, or for telling others that it can happen. Link to comment Share on other sites More sharing options...
Fishmanoz Posted March 2, 2013 Share Posted March 2, 2013 Good heavens, if I keep going like this, I'll be on the TnT payroll soon. The reason is simply though, in general Hornby do a great job and the hobby would be oodles poorer without them. But that doesn't mean they are infallible and beyond questioning by and possible improvements suggested from lots of their supporters. Link to comment Share on other sites More sharing options...
colin60 Posted March 3, 2013 Share Posted March 3, 2013 Given the number of attempts that you have made and are getting no further forwards. I would give Hornby customer care a call on Monday morning. This happened to me and I sent my Elite to them and in less than a working week I had it back working again and it only cost me the postage back to Margate. Really excellent service I thought. Link to comment Share on other sites More sharing options...
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