password help

[nightjar]

Not able to find a password it will accept,

keeps saying not able to log in.

[LMSTim]

Password for what? The program doesn't require a password to install or run.

 

Are you referring to the Windows password when right-clicking the setup program and choosing "Run as administrator"? If so, this is not necessary if you are using Windows

 

XP. If you are using Windows Vista, 7 or 8 then it is likely that you will already be an Administrator and will therefore not need a password, so just click okay.

 

If you are installing, you would be best to download the latest setup program first from

 

www.powerpos.com/track-master/rm_setup107.exe and run that.

 

[nightjar]

yes running xp,am sure first time tried to bypass

without anything in the password window,it stated

password must be entered,and thats what been trying to do,

will try to do the download as suggested,does it require

disc to be in cp when download

 

activated.

[LMSTim]

I'm not 100% sure what you mean.

 

If you are running XP then all you do is double-click the setup file. There is no question of a password being asked for at all.

 

You just download the new setup file. You don't need the CD you have at all,

 

just the Activation Key in the package.

[nightjar]

Ok please know this,i am not a comp techie,

From beginning,i put the disc in comp,it auto loads,

i go to the start page click on my comp,in there i locate

C drive,click,locate track-master file,click,locate setup.exe file,

double right click,this

 

opens box RUN AS,the box as options,

it asks,which user acount do you want to use to run this program,

(1)current user,(2)the following user in box ADMINISTRATOR below

this just like when you login to the forums a box requesting password,

if click

 

ok it tells me a password is needed, after trying several it

says unable to logon,logon failure,unknown user,or bad password,

I have windows XP fat32 it goes into my D drive but i drag and drop

track-master into C drive,(talking to mick told me to

 

try that)?

now you may not agree with that,but its what my comp is saying to me,

hav'nt got to were i put activation code in yet.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

[LMSTim]

You are not reading what I am typing. You do not have to be a computer techie. You are going around in circles. It couldn't be any easier. You are making it far too complicated.

 

Just download the setup file which I explained before.

Double-click

 

on the setup file you downloaded.

Go to Activation in the Tools menu.

Out in your name and address and activation key.

Use the software.

 

There is no right-clicking needed anywhere. There is no entering of passwords needed anyway. There is no

 

copying of files from the CD needed at all.

 

[nightjar]

LMSTim

Thankyou very much for your time and patience on this with me,

yes i assure you i am reading exactly what you type,as much so

i print it out,so when not on this page,your details are there

for me to read,

you gave me www.powerpos.com/track-master/rm_setup107.exe

 

when

my search engine looks for that it tells me,did not match any documents,

the nearest i get on the page is to download exe repair,but its not from

powerpos,if it does'nt blatently say anything like what i type in i do not

download it,so have

 

not been able to move on with that,i am assuming i do do

the search for the setup via my search engine, i got talktalk broadband,so i

am connected to internet when trying to do what is said,i sent the previous info

to support at 9.03am today and as

 

at 5pm they not replied,sorry about going on but

just detailing what i done,so someone might say no shouldnt have done that,

thanks for reading.

 

[nightjar]

LMSTim

Thankyou very much for your time and patience on this with me,

yes i assure you i am reading exactly what you type,as much so

i print it out,so when not on this page,your details are there

for me to read,

you gave me www.powerpos.com/track-master/rm_setup107.exe

 

when

my search engine looks for that it tells me,did not match any documents,

the nearest i get on the page is to download exe repair,but its not from

powerpos,if it does'nt blatently say anything like what i type in i do not

download it,so have

 

not been able to move on with that,i am assuming i do do

the search for the setup via my search engine, i got talktalk broadband,so i

am connected to internet when trying to do what is said,i sent the previous info

to support at 9.03am today and as

 

at 5pm they not replied,sorry about going on but

just detailing what i done,so someone might say no shouldnt have done that,

thanks for reading.

 

[LMSTim]

My apologies. The correct link is www.powerpos.com/track-master/tm_setup107.exe

 

Download that to a temporary folder then double-click on it to run it (no right click) and just install using all the default settings (don't change anything).

 

Then

 

you can activate as explained before.