cameron_moir Posted September 28, 2014 Share Posted September 28, 2014 I updated to the latest version today. Wish I had never.once updated my elink started making a buzzing noise green light flashed then dead. Now after trying to reinstall drivers etc rail master I now have a dead elink not great as I have a railway exhibition I intended using this for help a Link to comment Share on other sites More sharing options...
cameron_moir Posted September 28, 2014 Share Posted September 28, 2014 The thing that gets on my nerves is that after every update some thing goes wrong. Then you have to spend most of your day trying to sort it out rather than what we bought the thing for running your layout. It's a great idea but with a lot of problems. Link to comment Share on other sites More sharing options...
Fishmanoz Posted September 28, 2014 Share Posted September 28, 2014 Sounds very much like your eLink may have died coincidentally with the update. I would first check the com port is still what you expected it to be and try updating the driver, swapping between the Windows driver and the new RM driver to see if it makes a difference. Then if no joy, email RM Support who will be able to confirm the diagnosis. Link to comment Share on other sites More sharing options...
cameron_moir Posted September 29, 2014 Share Posted September 29, 2014 borrowed my friends elite to make sure there was no problems with my laptop and it runs fine finds it first time no problems. Email support but will have to wait for day off as normal office hours I am also working. Not sure if it has killed the driver for the elink but I can't find it listed and trying the way it says in the help guide no joy. Is there a direct link to the new driver for the elink? Link to comment Share on other sites More sharing options...
Fishmanoz Posted September 29, 2014 Share Posted September 29, 2014 Driver is in your RM folder. No need to wait for your day off, RM Support operates 24/7. Email them when you get home and they will most likely fix you up that night. Link to comment Share on other sites More sharing options...
cameron_moir Posted September 30, 2014 Share Posted September 30, 2014 Have emailed. Need to phone them funny feeling my elink has gone put. Link to comment Share on other sites More sharing options...
cameron_moir Posted October 3, 2014 Share Posted October 3, 2014 Phoned other day sending elink to there repair centre good thing is its free post. Hopefully get it back before the exhibition Link to comment Share on other sites More sharing options...
dennisf Posted October 6, 2014 Share Posted October 6, 2014 JFI I have put RM 1.56 on a VM running windows 10 preview and it appears to work so far.Only used it to do a bit of programming and I have had one of the lost connection to the elink errors but it reconnected immediatly I clicked the green tick.It didn't work at all on this machine with windows 8.1 pro. Link to comment Share on other sites More sharing options...
Fishmanoz Posted October 6, 2014 Share Posted October 6, 2014 Interesting Dennis. It won't have been 8.1 itself as it works with real 8.1 but it certainly could have been the emulation as there is no guarantee with these. Link to comment Share on other sites More sharing options...
kezzapp Posted January 6, 2015 Share Posted January 6, 2015 Well it works now! That is, Windows 8.1 and elink. After a short login session, HRMS has managed to do what I was unable to do myself and I now have a working version.Really appreciate the support from HRMS and the person who carried out the remote login.Well done and thank you.I have had a day of frustration with this elink setupnow i am glad support helped you with your issue,would it be that hard if they put your fix and some others up on the forum as apposed to have to wait two days before support will help?People on here keep saying they have now dramas with 8.1 and the com port driver but no one says which one they use,or how they fixed there own issue.Im not sure if my issue is a 1 amp psu or a bad usb cable supplied with the kit,but mu pc just will not communicate with the e-link(both of them)Sorry for rant but people please if you have a fix or support told you a fix , would it kill you to post it Link to comment Share on other sites More sharing options...
Yelrow Posted January 6, 2015 Share Posted January 6, 2015 Kezzapp, Hi, i know its frustrating, i have been there too, windows 8, seems to give more trouble than 7, but in a lot of cases, its an antivirus problem. Not normally usb cable. Support, just take over your machine, check installation, anti virus, updates etc, and lo and behold, it works. Because we just let them get on with it, and answer their questions, most of us dont know what they exactly found, but its normally, our fault, in one way or another. Mine was due to location. From what i can gather, often involves re installation. I think the com port driver, is a bit of a red herring, as no 2 machines, seem to use same one. For what its worth, i would chill, wait for support to fix, then enjoy your trains. They are superb, at what they do. I for one am extremely grateful to them. john Link to comment Share on other sites More sharing options...
kezzapp Posted January 6, 2015 Share Posted January 6, 2015 Kezzapp, Hi, i know its frustrating, i have been there too, windows 8, seems to give more trouble than 7, but in a lot of cases, its an antivirus problem. Not normally usb cable. Support, just take over your machine, check installation, anti virus, updates etc, and lo and behold, it works. Because we just let them get on with it, and answer their questions, most of us dont know what they exactly found, but its normally, our fault, in one way or another. Mine was due to location. From what i can gather, often involves re installation. I think the com port driver, is a bit of a red herring, as no 2 machines, seem to use same one. For what its worth, i would chill, wait for support to fix, then enjoy your trains. They are superb, at what they do. I for one am extremely grateful to them. john Link to comment Share on other sites More sharing options...
kezzapp Posted January 6, 2015 Share Posted January 6, 2015 Kezzapp, Hi, i know its frustrating, i have been there too, windows 8, seems to give more trouble than 7, but in a lot of cases, its an antivirus problem. Not normally usb cable. Support, just take over your machine, check installation, anti virus, updates etc, and lo and behold, it works. Because we just let them get on with it, and answer their questions, most of us dont know what they exactly found, but its normally, our fault, in one way or another. Mine was due to location. From what i can gather, often involves re installation. I think the com port driver, is a bit of a red herring, as no 2 machines, seem to use same one. For what its worth, i would chill, wait for support to fix, then enjoy your trains. They are superb, at what they do. I for one am extremely grateful to them. john Link to comment Share on other sites More sharing options...
kezzapp Posted January 6, 2015 Share Posted January 6, 2015 Kezzapp, Hi, i know its frustrating, i have been there too, windows 8, seems to give more trouble than 7, but in a lot of cases, its an antivirus problem. Not normally usb cable. Support, just take over your machine, check installation, anti virus, updates etc, and lo and behold, it works. Because we just let them get on with it, and answer their questions, most of us dont know what they exactly found, but its normally, our fault, in one way or another. Mine was due to location. From what i can gather, often involves re installation. I think the com port driver, is a bit of a red herring, as no 2 machines, seem to use same one. For what its worth, i would chill, wait for support to fix, then enjoy your trains. They are superb, at what they do. I for one am extremely grateful to them. johnThanks John.I even installed windows seven today and got the majestic running for about ten minutes,till i rebooted!I think its not worth the hassle as this is my 1st go with model railways since i was 14 (sir nigel Gresly set out of the littlewoods catalogue) .Ill ask for support then from hornbyWill the DCC locos work with a regular power unit? Link to comment Share on other sites More sharing options...
Yelrow Posted January 6, 2015 Share Posted January 6, 2015 Kezzapp, Hi, i am fairly sure, its something of nothing, that you have done, un knowingly. I would use windows 7 , at all times There is also, a proceedure, eg, order of turning on, that seems to work better. Turn off everything. Wait 20 secs. Turn on elink only. Then turn on computer, and wait until all lights etc, have stopped flashing, then try. It usually then works. Dcc locos will run on DC, but once you have sorted this, you will never look back. Let me know how you get on. john Link to comment Share on other sites More sharing options...
96RAF Posted January 6, 2015 Share Posted January 6, 2015 Tried to update to v1.59 rev2 after the hols and it failed from within RM. Tried a direct download from Powerpos and it installed no problem.It has to be all down to the way a person has their pc/laptop configured. Some people struggle and others have never had a problem using Win 8.1. Link to comment Share on other sites More sharing options...
PJ_model_trains Posted January 6, 2015 Share Posted January 6, 2015 Hi RAFI wonder, HRMS were working on signal bugs, they got so far and asked me to download v1.59 Rev2 from PowerPos to test the changes. They also said 1.60 will be soon and will also have minor fixes but need to sort the current signal issues etc first.Could it therefore be that RM download is the official download, PowerPos download is considered by HRMS as OK but they haven't yet made it totally available as they are still finalising fixes to bugs. Just a thought.PJ Link to comment Share on other sites More sharing options...
PJ_model_trains Posted January 6, 2015 Share Posted January 6, 2015 HiAnother issue not related to RM but related to Windows 8.1I have uninstalled 3 programs in the normal way but it has left icons that go no where on the desktop.I have right clicked them and deleted them but they come back?Does anyone know how to get rid of them?PJ Link to comment Share on other sites More sharing options...
Fishmanoz Posted January 6, 2015 Share Posted January 6, 2015 Delete them out of your trash as well and see how you go. Link to comment Share on other sites More sharing options...
Yelrow Posted January 6, 2015 Share Posted January 6, 2015 i hope they are not working on signal bugs, to the detriment of more important things. After all, so few of us use signals. john Link to comment Share on other sites More sharing options...
Fishmanoz Posted January 6, 2015 Share Posted January 6, 2015 Kezzapp, don't give up, you will get it fixed. For a start, it works with 8.1 but make sure you are using the driver in your RM folder, not the standard Windows one. Now, go to the DCC forum and find the thread near the bottom of the page titled Majestic with ELink. Answer all the questions I have asked there. If you can't get them all to be yes, email RM Support from within the Help window of RM. If you don't get an immediate automatic acknowledgement, email them at support@rail-master.com They will have you up and running in no time. Link to comment Share on other sites More sharing options...
PJ_model_trains Posted January 6, 2015 Share Posted January 6, 2015 Delete them out of your trash as well and see how you go. Many thanksI have deleted the icons and emptied the recycle bin. They usually show after a re-start which made me wonder if it was in the registry?Not sure where Start up programs are in Windows 8.1 either?We will see how it goesThanks againPJ Link to comment Share on other sites More sharing options...
PJ_model_trains Posted January 6, 2015 Share Posted January 6, 2015 i hope they are not working on signal bugs, to the detriment of more important things. After all, so few of us use signals. john Hello JohnI am certain these are not signal bugs ;o) But I did wonder if I needed some sort of detection system.Can you recommend one?I am signalling to you now John, can you ear me ;-]PJ Link to comment Share on other sites More sharing options...
Yelrow Posted January 6, 2015 Share Posted January 6, 2015 See if you can detect me when i stand on the roof of my gazebo. john Link to comment Share on other sites More sharing options...
PJ_model_trains Posted January 6, 2015 Share Posted January 6, 2015 Hi JohnNo problem I have GPS.It will detect you anywhere if you have the sensor fitted ;o)PJ Link to comment Share on other sites More sharing options...
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