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Trying to order from Hornby?


Wobblinwheel

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I've finally decided on four Hornby coaches from THIS website, but TWO of my credit cards were "declined", and when I try to log on to PayPal, a message came up saying: "Address verification failed, please try again or refresh page". I can't figure this one out. I just received an order from "Peter's Spares" using PayPal, with no issues (I use it a lot). My Credit cards are used almost daily through my business. Anybody know what;s going on? I don't know what "address verification means"! Hornby has some good deals on some of these coaches. I don't want to miss out!
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Hi 'wobblin',

have you checked your PayPal account to ensure your details are intact? Also your credit card provider to ensure no one is playing silly whatsits with your money. For all of your methods to be rejected is worrying

hope you sort it out to enable you to obtain the items you require.

 

regards

 

Rod

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Hi Wobblinwheel

 

Are you using a credit card or using PayPal attached to your credit card?

 

Are you in the UK?

 

If you have a problem with the credit card contact your credit card company.

 

If you are having problems with Paypal contact PayPal

 

Were you asking for items to be sent to an address that is not your credit card address? If so did you complete the section for confirmatin of your credit card/billing address.

Address Verification is usually a check to make sure the name and address you provide, matches 'Exactly' those of your card issuer, or axactly as provided to PayPal.

 

Contact them they will let you know. Every attempt to pay is recorded with your bank/card issuer. Date, time, what you did or didn't do, etc.

 

PJ

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I finally got the order thru using my Amazon.com card! Who would've thought that? The address on my PayPal account is identical to the address I gave Hornby. My other cards are good, also. Can't figure this one out. Got an email into Hornby, hoping to at least get PayPal straightened out for future orders. I don't use the Amazon card, until now. I just got it 'cause I got a big discount on something just for getting the card! I think I ordered a good "representation" of British coaches, for a start. One "Chocolate & Cream" Pullman, one "teak" sleeper, one "BR maroon" coach, and one "Blood & Custard" coach. All of 'em "non-Railroad", as I really like the detail! Price was good too. Are these cars (other than the Pullman) normally lighted?
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WW, "(railway) coaches" (what you call "cars" which is, of course, a shortened version of what we also call "(railway) carriages" but never abbreviate to "cars", which generally go on the roads here), are not normally fitted with lights, but quite a few people seem to fit them themselves with kits readily available from various sources. One of the problems with lit coaches is, of course, that they generally only come on when there is electrical current to the track they're on. DC and they only light up when you use your controller on that particular section. DCC and, unless, say, in an isolated siding, lights are always on.

 

This has all been discussed in another thread which I can't trace at the moment. Might be worth doing a relevant search on these forums.

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WW, "(railway) coaches" (what you call "cars" which is, of course, a shortened version of what we also call "(railway) carriages" but never abbreviate to "cars", which generally go on the roads here), are not normally fitted with lights, but quite a few people seem to fit them themselves with kits readily available from various sources. One of the problems with lit coaches is, of course, that they generally only come on when there is electrical current to the track they're on. DC and they only light up when you use your controller on that particular section. DCC and, unless, say, in an isolated siding, lights are always on.

 

This has all been discussed in another thread which I can't trace at the moment. Might be worth doing a relevant search on these forums.

You must realize, Graskie, that once these railway "coaches" cross the Atlantic and arrive in Blackstone, Virginia, they will become "passenger cars". I will try my best to curb my naivety, and refer to them as "coaches". Yes, in USA, "passenger cars" do run on the highways, and yes, "passengers cars" run on the rails. That is why, in some cases, "passenger cars" often get run-over while stopped on the rails, by "passenger cars" that are already on the rails as part of a "passenger train". This can get really confusing when watching the evening news, but somehow we figure it out. Judging by our choice of "Commander n Chief", one might get the notion that we are really STUPID as a people, but, I assure you, we are not, even though we call coaches "cars", and the wheel assemblies underneath them are "trucks"! I just can't explain it........When it comes to lighting, I still like the "Easy-Peasy" approach, which are installed (sometimes) in seconds and are led's, and battery-operated. A magnetic "wand" turns them on and off. I do, often darken the layout room, and really enjoy the lighted "coaches", especially with detailed, painted, and populated interiors!

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I finally got the order thru using my Amazon.com card! Who would've thought that? The address on my PayPal account is identical to the address I gave Hornby. My other cards are good, also. Can't figure this one out. Got an email into Hornby, hoping to at least get PayPal straightened out for future orders. I don't use the Amazon card, until now. I just got it 'cause I got a big discount on something just for getting the card! I think I ordered a good "representation" of British coaches, for a start. One "Chocolate & Cream" Pullman, one "teak" sleeper, one "BR maroon" coach, and one "Blood & Custard" coach. All of 'em "non-Railroad", as I really like the detail! Price was good too. Are these cars (other than the Pullman) normally lighted?

Hi Wobblinwheel

 

I don't think Hornby take PayPal?

 

PJ

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I finally got the order thru using my Amazon.com card! Who would've thought that? The address on my PayPal account is identical to the address I gave Hornby. My other cards are good, also. Can't figure this one out. Got an email into Hornby, hoping to at least get PayPal straightened out for future orders. I don't use the Amazon card, until now. I just got it 'cause I got a big discount on something just for getting the card! I think I ordered a good "representation" of British coaches, for a start. One "Chocolate & Cream" Pullman, one "teak" sleeper, one "BR maroon" coach, and one "Blood & Custard" coach. All of 'em "non-Railroad", as I really like the detail! Price was good too. Are these cars (other than the Pullman) normally lighted?

 

Hi Wobblinwheel

 

I don't think Hornby take PayPal?

 

PJ

 

They do PJ.

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WW, Thanks for your fascinating reply. Please don't feel at all offended by what I have said. I find it fascinating, for instance, how railways started here with their particular jargon and it then migrated to other English speaking countries such as the good old USA where they were then changed to your own expressions.

 

No way do I think that Americans are stupid. We educated a lot of their ancestors.

 

I am a linguist and like to know how different words are used between us. Presumably it also helps you to understand what we mean in the railway world, especially if you want to do a search for British model railway equipment.

 

As a matter of interest, we also refer to passenger trains and goods trains. Do you talk about goods trains as well? What you call trucks are bogies to us, and trucks are wagons!

 

I think you've probably found the easiest and very effective way of lighting your other coaches. I've still to resolve the conundrum on my DCC layout where the Hornby Pullman coaches are always lit when on the track.

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You can solve that by wiring in a decoder between the track connections, then use the function outputs to connect and switch the lights. You would need one for every carriage though but use the same address for each one in a rake. Would need to make sure you don't exceed the function output current but lots of LEDs can be run without doing that.

 

It it is certainly the gold-plated solution, so should suit you well?

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WW, Thanks for your fascinating reply. Please don't feel at all offended by what I have said. I find it fascinating, for instance, how railways started here with their particular jargon and it then migrated to other English speaking countries such as the good old USA where they were then changed to your own expressions.

 

No way do I think that Americans are stupid. We educated a lot of their ancestors.

 

I am a linguist and like to know how different words are used between us. Presumably it also helps you to understand what we mean in the railway world, especially if you want to do a search for British model railway equipment.

 

As a matter of interest, we also refer to passenger trains and goods trains. Do you talk about goods trains as well? What you call trucks are bogies to us, and trucks are wagons!

 

I think you've probably found the easiest and very effective way of lighting your other coaches. I've still to resolve the conundrum on my DCC layout where the Hornby Pullman coaches are always lit when on the track.

Oh, heck no, not offended in any way! Very enlightening to me! I am so glad I got a bug up my ......bonnet, and bought this British loco! No "goods" trains over here, just "freight" trains. One of the most common steam locos over here was the 4-8-4 "Northern" type. It had a four-wheeled "pilot truck", eight "drivers", and a four-wheel "trailing truck". How's that for me teachin' YOU some stuff, eh? I'm still amazed a the apparent "fuel economy" of the A4's. In a video about the American "Big Boy" 4-8-8-4 locomotive, they said it held (like) 20 TONS of coal, and 20,000 GALLONS of water, which was just enough for "HALF of a FIFTY-MILE climb up "Sherman Hill"." Can you imagine SHOVELING THAT?? (of course, they mentioned that some of the trains could've been nearly five miles long!)

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