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Unwanted emails


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Posted

I have been receiving emails re Airfix and Scalextric (as well as the Hornby ones that I'm interested in).

 

When I click on Unsubscribe I'm taken to my account page which indicates that I'm only subscribed to the Hornby ones.

 

Any ideas ??

Posted
Well, I suppose Hornby do own those companies and therefore suddenly thought it might be a good idea to incorporate them as well, just in case someone is interested and might want to buy something in those ranges. After all, they are somewhat related to our hobby. I've had the same thing. Not too bothered yet but.......as time goes by.......
Posted

Hi guys,

 

I just wanted to let you all know that if you keep receiving unwanted emails/newsletters from Hornby Hobbies (any of our brands) you can contact me directly and I can have you manually removed from our mailing list.

 

Please contact me at [email protected] making it clear which email address needs to be removed and from which brand(s).

 

 

That's a very decent thing Admin... however, shouldn't the site be fixed so as to stop these upon request and thus stop us pestering you when you have better things to do? Just a thought... but a good one...

Posted

Manually removing people from the mailing list is only a short term workaround. We are working on having the Account section control all the emails users receive but this requires some additional development work.

 

Also, we have taken you off the mailing list for Airfix and Scalextric michael.

 

 

Thanks for that explanation Admin. I'll wait for the fix patiently as it's not that important and not risky.

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