AlexHolt Posted December 10, 2014 Share Posted December 10, 2014 Hello, new here so don't know if this is posted in wrong place. Back in February I bought a Schools Class "925 Cheltenham" brand new, it ran perfectly fine whenever I used it. Now having not run it for a month or so it now does not move at all, I've cleaned the wheels and the track, every other locomotive I have works its just this one thats not, I can't get into the model to check if the motor has a problem as the body removal instuctions were very vauge and just said to remove one screw which did not work. I am using a a non DCC layout. Has anyone had this problem before and is there a way to fix this? Link to comment Share on other sites More sharing options...
96RAF Posted December 10, 2014 Share Posted December 10, 2014 Hello, new here so don't know if this is posted in wrong place. Back in February I bought a Schools Class "925 Cheltenham" brand new, it ran perfectly fine whenever I used it. Now having not run it for a month or so it now does not move at all, I've cleaned the wheels and the track, every other locomotive I have works its just this one thats not, I can't get into the model to check if the motor has a problem as the body removal instuctions were very vauge and just said to remove one screw which did not work. I am using a a non DCC layout. Has anyone had this problem before and is there a way to fix this?Looking at HSS330 service sheet there is a single screw at the front of the loco chassis probably requiring the front bogie to be removed to access it. The body should then lift off by arcing it up from the front pivoting at the rear.Obviously the tender will be in the way so that will need to be unplugged and the drawbar screw removed as well. Link to comment Share on other sites More sharing options...
Yelrow Posted December 10, 2014 Share Posted December 10, 2014 Alex hi, and welcome to the forum. two things occur to me, Dont take it apart, its still under warranty, and if all else fails, you can return it either to seller, or hornby. Secondly, try touching 2 wires from your controller , directly to the wheels, 1 wire to either side, of wheels. If it then runs fine, you kinow, its not the loco, and you have to look elsewhere. By doing this you are giving the full current to the loco, which it would not get, if track is the problem. Some locos are more sensative than others, and the fact that others run, does not totally rule out the track. Let us know the result. john Link to comment Share on other sites More sharing options...
AlexHolt Posted December 10, 2014 Author Share Posted December 10, 2014 Have just tried putting the wires from the controller onto the wheels, nothing happened. However have tested it with an electrical multimeter and it said there was a current passing through it, although there is still no movement. Link to comment Share on other sites More sharing options...
AlexHolt Posted December 10, 2014 Author Share Posted December 10, 2014 Hello, new here so don't know if this is posted in wrong place. Back in February I bought a Schools Class "925 Cheltenham" brand new, it ran perfectly fine whenever I used it. Now having not run it for a month or so it now does not move at all, I've cleaned the wheels and the track, every other locomotive I have works its just this one thats not, I can't get into the model to check if the motor has a problem as the body removal instuctions were very vauge and just said to remove one screw which did not work. I am using a a non DCC layout. Has anyone had this problem before and is there a way to fix this?Looking at HSS330 service sheet there is a single screw at the front of the loco chassis probably requiring the front bogie to be removed to access it. The body should then lift off by arcing it up from the front pivoting at the rear.Obviously the tender will be in the way so that will need to be unplugged and the drawbar screw removed as well. Have tried to remove body, however after removing the screw the body just stays there and does not move. Link to comment Share on other sites More sharing options...
VESPA Posted December 10, 2014 Share Posted December 10, 2014 Alex, have you checked that the pickups are touching the wheels and that they are clean? Link to comment Share on other sites More sharing options...
AlexHolt Posted December 10, 2014 Author Share Posted December 10, 2014 Alex, have you checked that the pickups are touching the wheels and that they are clean?Have just checked pickups, they are clean and are on the wheels Link to comment Share on other sites More sharing options...
Yelrow Posted December 10, 2014 Share Posted December 10, 2014 Alex, where did you buy it. john Link to comment Share on other sites More sharing options...
AlexHolt Posted December 10, 2014 Author Share Posted December 10, 2014 Alex, where did you buy it. johnI bought it in Alton Model Centre Link to comment Share on other sites More sharing options...
Yelrow Posted December 10, 2014 Share Posted December 10, 2014 I would contact them, they must have a test track. Take it in, and let them run it. If all else fails, you can return it to hornby, direct, with covering note. They are excellent at warranty back up. john Link to comment Share on other sites More sharing options...
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