prean Posted January 4, 2015 Share Posted January 4, 2015 Hi guys. I have been using elink and rail master combo since Xmas. Just testing on small oval as I build a layout. Suddenly I have no power to the track and also nothing from the programming terminals.Any ideas?Thanks Link to comment Share on other sites More sharing options...
Yelrow Posted January 4, 2015 Share Posted January 4, 2015 Prean, hi, welcome to the forum. As my old dad used to say, Take it out the loop. Unplug everything, remove all leads, wait 20 seconds. plug back in. Does green light appear on top of Elink. If so, replace leads, try now, after first checking track, in case not joined correctly, just in case its a short. If no green light, assuming not a fuse problem, then its a warranty issue. Just to be doubly safe, try another appliance in power socket. If you have a meter, output should be 15 v AC. john. Link to comment Share on other sites More sharing options...
prean Posted January 4, 2015 Author Share Posted January 4, 2015 Prean, hi, welcome to the forum. As my old dad used to say, Take it out the loop. Unplug everything, remove all leads, wait 20 seconds. plug back in. Does green light appear on top of Elink. If so, replace leads, try now, after first checking track, in case not joined correctly, just in case its a short. If no green light, assuming not a fuse problem, then its a warranty issue. Just to be doubly safe, try another appliance in power socket. If you have a meter, output should be 15 v AC. john. Hi John thanks for the speedy reply. . I have rebooted everything number of times. Connected just to one piece of flexi track, un-installed, reinstalled,green light on elink but still no power. It does seem like its knxxxxxered. Link to comment Share on other sites More sharing options...
Yelrow Posted January 4, 2015 Share Posted January 4, 2015 Hi, do you have any way of testing output, at all. Did you have a loco on track at the time. Have you any way of testing that. john Link to comment Share on other sites More sharing options...
prean Posted January 4, 2015 Author Share Posted January 4, 2015 Hi John thanks for the speedy reply. . I have rebooted everything number of times. Connected just to one piece of flexi track, un-installed, reinstalled,green light on elink but still no power. It does seem like its knxxxxxered. Link to comment Share on other sites More sharing options...
Yelrow Posted January 4, 2015 Share Posted January 4, 2015 I read that before, did you see my last message. john Link to comment Share on other sites More sharing options...
poliss Posted January 4, 2015 Share Posted January 4, 2015 Contact Hornby Customer Care, esp. the Railmaster team. https://www.hornby.com/contact Link to comment Share on other sites More sharing options...
prean Posted January 4, 2015 Author Share Posted January 4, 2015 Thanks guys, John, yes a loco was on the track although not I motion or lights on. I noticed the problem when going to turn lifts on and set loco moving. Yes I have a muli-meter showing no ac output.Thanks Link to comment Share on other sites More sharing options...
Fishmanoz Posted January 4, 2015 Share Posted January 4, 2015 Contact Hornby Customer Care, esp. the Railmaster team. https://www.hornby.com/contact Suggest rather than contacting HCC and waiting days for an answer, contact RM Support and get an answer within hours. You can do it from within the Help window of RM, which will also send them your RM log file so they can see what is happening or, if that doesn't work, email support@rail-master.com Before doing that though, just check in the RM Setup window and with Windows Device Manager, that they both still show the same com port number. Link to comment Share on other sites More sharing options...
prean Posted January 5, 2015 Author Share Posted January 5, 2015 Thanks everyone for your help. RM has been contacted I'll wait for their advise. Link to comment Share on other sites More sharing options...
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