tin man Posted July 23, 2015 Share Posted July 23, 2015 I recived my track master in the post today and I have been trying all day on and off to instal it. I have followed the instructiond for windows 7 to the letter as fer as I can see but I keep getting a dialog box apear when I try to open the program that says, conponent 'mscomctlocx' not correctly registered: a file is missing or invalid, what can I do to solve this problem Link to comment Share on other sites More sharing options...
poliss Posted July 23, 2015 Share Posted July 23, 2015 Whatever you do. Don't follow the advice on Youtube on how to fix it. They want you to download viruses. Link to comment Share on other sites More sharing options...
tin man Posted July 23, 2015 Author Share Posted July 23, 2015 thanks for the advise hadn't thought of you tube yet thankfully. I think I will give hornby help line a ring tomorrow Link to comment Share on other sites More sharing options...
Fishmanoz Posted July 23, 2015 Share Posted July 23, 2015 Email support@rail-master.com. Link to comment Share on other sites More sharing options...
tin man Posted July 23, 2015 Author Share Posted July 23, 2015 thank you, I will do that it suppries me that they dont put a sheet in the box with this imfomation on Link to comment Share on other sites More sharing options...
Fishmanoz Posted July 23, 2015 Share Posted July 23, 2015 Or you could google mscomctlocx not correctly registered and follow the advice in the answers.microsoft.com entry which comes up at the top of the list for me. Link to comment Share on other sites More sharing options...
tin man Posted July 24, 2015 Author Share Posted July 24, 2015 hi fishmanozI sent the email as you surgested to Email support@rail-master.com. but I was wondering how long do they usely take to awnser questionsI also rang custmer servises was told the person I needed to talke to would ring me back after one oclock but they did not ring Link to comment Share on other sites More sharing options...
tin man Posted July 24, 2015 Author Share Posted July 24, 2015 diregared last post they just e maild me Link to comment Share on other sites More sharing options...
Fishmanoz Posted July 25, 2015 Share Posted July 25, 2015 Quick aren't they? And just on putting a sheet in the box, this isn't a Trackmaster problem, it's a Windows problem. If they were to put sheets in the box about these, it would come with a set of encyclopaedias. Link to comment Share on other sites More sharing options...
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