mikec27 Posted March 16, 2014 Share Posted March 16, 2014 Hello. I have the Mallard train. When I warm up the train, the steam doesent come from the safety valve instead that the steam is coming out of the whistle, and the wheels are hard to move. What should I do. Can I fix it myself or I must send it to the Hornby. Are the Hornby stil reparing the live steam trains and witch addres is right to send the train? Thanks for any answer.... Best regards from Slovenia. Matic Link to comment Share on other sites More sharing options...
bonnergen Posted March 16, 2014 Share Posted March 16, 2014 Send it to Hornby Margate Their Repairs Are first class and done at a sensible price it will come back like new Link to comment Share on other sites More sharing options...
mikec27 Posted March 16, 2014 Author Share Posted March 16, 2014 Hello. Thansk. Can you give me the ful addres wher should I sended it... Thanks again. Regards Matic Link to comment Share on other sites More sharing options...
bonnergen Posted March 16, 2014 Share Posted March 16, 2014 Scroll to bottom of page and click on contact us and the postal address is there Link to comment Share on other sites More sharing options...
bonnergen Posted March 31, 2014 Share Posted March 31, 2014 What about HORNBY making the great Gathering in Live Steam that would be Great I would Put My order in right now Link to comment Share on other sites More sharing options...
OOLiveSteamClub Posted April 13, 2014 Share Posted April 13, 2014 Hello Mike 28 days on and my reply might be too late if you have already sent it back to Hornby - but to save 2 international postages, it might not in fact be faulty. Firstly, if the whistle starts going when you are steaming up then the steam valve has been left in the wrong place. Flick the controller a few times. If the light goes green you've flicked the wrong way, flick the opposite way until the escaping steam stops, the red light will be on and it will soon get up to pressure. Secondly you say the wheels are difficult to move. If the loco is new or maybe run once it may be really stiff. It doesn't do any harm to push it along the track just to make sure all works but EVERY new loco should be run for 2 or 3 hours OR MORE on a rolling road to get everything running smoothly before going onto an oval or layout. The first rolling road run might even need some help with a screwdriver in the spokes to persuade the wheels to move. Do persist though, they are GREAT fun. Adrian mikec27 said: Hello. I have the Mallard train. When I warm up the train, the steam doesent come from the safety valve instead that the steam is coming out of the whistle, and the wheels are hard to move. What should I do. Can I fix it myself or I must send it to the Hornby. Are the Hornby stil reparing the live steam trains and witch addres is right to send the train? Thanks for any answer.... Best regards from Slovenia. Matic[/reply] Link to comment Share on other sites More sharing options...
mikec27 Posted April 15, 2014 Author Share Posted April 15, 2014 Hi Adrian. Thanks for your tips, I allerdy try everithing that you tall me. But no success :( So I send her to hornby for reparing, and they allredy repare it... :) How did you pay them for reparing.... P.S. It cost me 25 pounds...NICE. Thanks Regards Regards Matic Link to comment Share on other sites More sharing options...
mikec27 Posted May 11, 2014 Author Share Posted May 11, 2014 Hello. I yust won to lell that the Horrby servis of trains is superb...For 25pounds you get a new train... Hornby thanks a lot... Regards from Slovenia..... Matic Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.