Cam77 Posted December 15, 2014 Share Posted December 15, 2014 Just wondering if there is still a backlog on orders following Black Friday, and if anyone else is experiencing it? I've placed two orders, one last Friday, and one last Monday that still show up as "Processing" on the Orders Page. Link to comment Share on other sites More sharing options...
Boyd_M Posted December 19, 2014 Share Posted December 19, 2014 I placed my order on the 11th and same story, still just "Processing". Link to comment Share on other sites More sharing options...
Nealemh Posted December 20, 2014 Share Posted December 20, 2014 Hi guys, I can confirm there's delays with dispatching orders caused by the Black Friday sale. If you are concerned about your order please let me know your order number (by posting it in this thread) and I can look into it for you. Chasing order S00170838 ordered on the 16th please.many thanks, Neale Link to comment Share on other sites More sharing options...
Strider1979 Posted December 22, 2014 Share Posted December 22, 2014 I am also having issues. Order No. S00167203. I have emailed a couple of times and it hasn't moved. Please can you confirm what is going on? Link to comment Share on other sites More sharing options...
Nealemh Posted December 22, 2014 Share Posted December 22, 2014 Chasing order S00170838 ordered on the 16th please.many thanks, Neale Although still showing as "processing" it arrived at lunchtime today. Thanks for getting it to me in time to wrap :) Link to comment Share on other sites More sharing options...
Boyd_M Posted December 22, 2014 Share Posted December 22, 2014 Hi guys, I can confirm there's delays with dispatching orders caused by the Black Friday sale. If you are concerned about your order please let me know your order number (by posting it in this thread) and I can look into it for you.Hi, I am chasing Order S00170400 from the 11th Dec. Any feedback will be much appreciated. Thanks Alan. Link to comment Share on other sites More sharing options...
Boyd_M Posted December 23, 2014 Share Posted December 23, 2014 I have been informed by the call centre this morning that order S00170400 was dispatched this morning 23rd Dec. Ever hopeful Link to comment Share on other sites More sharing options...
Speeder Posted December 24, 2014 Share Posted December 24, 2014 I ordered on the 10th please let me know wahat is going on.Order No S00170259 is still in "processing". Link to comment Share on other sites More sharing options...
Speeder Posted January 2, 2015 Share Posted January 2, 2015 Hi guys, I hope you have all either received your orders or had contact with our Customer Care team. If you are still unsure about an order please let me know.I ordered on the 10th please let me know wahat is going on.Order No S00170259 is still in "processing". Link to comment Share on other sites More sharing options...
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