regchan Posted November 9, 2011 Share Posted November 9, 2011 tried blue envolope it failed but recieved an email saying they recieved my message but still unable to acctivate product help fire wall antivirus also down Link to comment Share on other sites More sharing options...
LMSTim Posted November 10, 2011 Share Posted November 10, 2011 Are you sure your Internet is working properly because the guys at Hornby respond quickly and, in my experience, always with a solution. Link to comment Share on other sites More sharing options...
Mike_G Posted November 10, 2011 Share Posted November 10, 2011 LMSTim said:Are you sure your Internet is working properly because the guys at Hornby respond quickly and, in my experience, always with a solution. Link to comment Share on other sites More sharing options...
Mike_G Posted November 10, 2011 Share Posted November 10, 2011 not trueI have sent 2 requests in the last 2 weeksboth for the same itemrecived notice of recipt, and to expect and answer in3 days ( both times)think this is a computer generated answerstill nothing from them :=(RgdsMike Link to comment Share on other sites More sharing options...
LMSTim Posted November 10, 2011 Share Posted November 10, 2011 Have you emailed them directly at support@railmaster.com?Maybe there's a comms problem. Link to comment Share on other sites More sharing options...
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