52train Posted March 7, 2018 Share Posted March 7, 2018 Last wednesday my Elite went blank power light on but nothing else phoned Hornby they gave me a case number I sent it of to them they updated firm ware sent it back with 21 page info on firm ware NO charge. Ive put this up here because you hear people complaining about Hornby this and Hornby that I just wanted to let people know that it does somtimes get it right Very wel done guys. ( Hope they read this). Link to comment Share on other sites More sharing options...
RDS Posted March 7, 2018 Share Posted March 7, 2018 52train, It is always good to see members post threads like this because all too often people complain when things are not right but ignore it when they are. I think you will find that Hornby very often get it right but rarely get the acknowledgement it deserves. Link to comment Share on other sites More sharing options...
Augustus Caesar Posted March 7, 2018 Share Posted March 7, 2018 Quite right RDS... It's typical of the sometimes odd world we live in. Complaints are rife and praise is rare. Lap it up when one can... especially for occasions like that experienced by 52train. Link to comment Share on other sites More sharing options...
Jimbo1707820979 Posted March 8, 2018 Share Posted March 8, 2018 Well done, 52train ! Link to comment Share on other sites More sharing options...
Ashbourne Junction Posted March 8, 2018 Share Posted March 8, 2018 Yes. I echo this. Mine went faulty. Replaced with a new one within a week. Well done hornby. great company. Link to comment Share on other sites More sharing options...
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