Being a member of Scalextric

[PAR PAUL]

Has any one out there lost there % off from Scalextric club.

As l went to buy 3 cars and was expecting to pay full price about £157.97

Is this the case for every one or just me. Funny as l have already paid my membership for 2023 back in October 2022. Hi Andy if you see this are you able to send any light on this cheers.

 

[Andy P.]

Hi Par Paul,

I am not a Hornby employee. I do this out of the kindness of my heart and because it looks like I am doing work to anyone not looking at my monitor!

Any irregularities with the Scalextric Club should be addressed to Customer Care here:

https://support.scalextric.com/hc/en-gb/articles/360016131400-Send-us-an-enquiry

Make sure you tell them your name, username, what you are ordering and what computer/device and browser you are using.

The latter is in case there is a technical glitch that only affects certain combinations.... (you never know!)

I do know they are trying to make it a very interesting and worhtwhile club to join and make a lot of changes in the background.

There is a small possibility that some cookie or certificate is causing an issue.

Good luck!

[Andy P.]

Some friends at Hornby have confirmed that an issue can sometimes arise. Use the link I posted to contact them to get it fixed.

Happy Holidaze!

[PAR PAUL]

Thanks Andy

I will contact customer services from now on.

As l understand that you were connected to Scalextric in a technical side.

Once again Sorry

[Andy P.]

You aren't the first and shan't be the last methinks!

Not a problem and good luck!