Mike001 Posted June 25, 2023 Share Posted June 25, 2023 I have just down loaded the HM7000 onto my Android tablet but when trying to link to the 8pin decoder the software doesnt find the decoder and its asking for a reset code.Im powering the track via a NCE powercab and the engine drives correctly.Any ideas on this. Link to comment Share on other sites More sharing options...
96RAF Posted June 25, 2023 Share Posted June 25, 2023 If it’s asking for a reset code then it has found the decoder on scan as the code is tied to the decoder MAC address.The code is on the box the decoder came in and if required will be emailed to the address you logged into the app with. Link to comment Share on other sites More sharing options...
SteveM6 Posted June 25, 2023 Share Posted June 25, 2023 A power cycle of both the phone and the decoder is also recommended prior to rescanning. It should go to the ready to link option after that. Link to comment Share on other sites More sharing options...
Paul-359191 Posted June 26, 2023 Share Posted June 26, 2023 What does the reset code look like?regardsPaul Link to comment Share on other sites More sharing options...
96RAF Posted June 27, 2023 Share Posted June 27, 2023 It takes the format of a4c138###### with the last 4 characters being those seen on your decoder ID HM7000-####. Link to comment Share on other sites More sharing options...
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