New Internet Security Guide to deal with Firewall Issues

[HornbyRailMasterSupport]

Some users have experienced difficulty activating TrackMaster and at least 99% of these difficulties are being caused by users not having added the program as an exception to their firewall software.

 

Unfortunately some Internet security packages

 

automatically block programs, do not inform the user, then make it difficult to add the program as an exception. This can cause frustration.

 

We have looked at seven of the most popular Interent security packages available, accounting for around 90%

 

of the market, and written a simple to follow PDF guide on exactly how to add both RailMaster and TrackMaster as full exceptions to the firewall within these programs.

 

You can download the PDF guide from www.powerpos.com/rail-master/security_en.pdf.

 

This

 

guide will be available in all future RailMaster and TrackMaster setup files and instructions for more Internet security packages will be added in due course.

 

It is also a good idea to check the access rights status of your program by right-clicking

 

on the icon you use to run TrackMaster, selecting "Properties", clicking on the Compatibility tab and ensuring the box "Run as administrator" is checked.

 

[96RAF]

Good thinking HRMS.

Another simple way to keep your 'Run as Admin' setting (once established as above (RM as well as Trackmaster)) is to untick the RM box asking to add a desktop icon at each update. That way your existing rights will not be overwritten

 

by the new icon and RM will run under admin rights each time, including downloading and installing updates from within the application. I presume Trackmaster is similar.

[Fishmanoz]

Doesn't get unticked on mine every time the icon gets replaced.