Fishmanoz Posted April 7, 2014 Share Posted April 7, 2014 DEWINNES, you have full information on handheld apps downloading and installation in two places. First, if you scroll back through Latest News in the Help window in RM, you will find about them. Second, there is a complete PDF guide on them which has been downloaded to your desktop when Rm am updated itself to the latest v1.55. Use this thread for more questions. You do need to follow all the instructions carefully. Link to comment Share on other sites More sharing options...
Fishmanoz Posted April 7, 2014 Author Share Posted April 7, 2014 Rm am is of course just RM. Link to comment Share on other sites More sharing options...
idlemarvel Posted April 8, 2014 Share Posted April 8, 2014 BTW the link in your original post dewinnes had a typo it should be: www.powerpos.com/invicto/railmaster.htm However this is just a promo page with a link to an old version of RM (1.47). So do as fishy says and read the handheld guide you got with RM 1.55. Please note that the android version is not a conventional app that you can download from playstore but is a web app run from a browser (I seem to remember they recommend chrome). Link to comment Share on other sites More sharing options...
DEWINNES Posted April 8, 2014 Share Posted April 8, 2014 Fishmanoz said: DEWINNES, you have full information on handheld apps downloading and installation in two places. First, if you scroll back through Latest News in the Help window in RM, you will find about them. Second, there is a complete PDF guide on them which has been downloaded to your desktop when Rm am updated itself to the latest v1.55. Use this thread for more questions. You do need to follow all the instructions carefully. Link to comment Share on other sites More sharing options...
DEWINNES Posted April 8, 2014 Share Posted April 8, 2014 thanks for reply just had a look at the pdf document and didn't realise it was going to be so difficult. I just expected to download the programme and link to railmaster. It doesn,t look a quick process. I will have to get my teenage son to do it as it mentions IP Adress changes and zipping files. Thanks for help Link to comment Share on other sites More sharing options...
Fishmanoz Posted April 8, 2014 Author Share Posted April 8, 2014 Dave, yes, a little computer knowledge goes a long way with the apps and static IP addresses is the more difficult part. But the instructions are pretty good and many have been able to follow them. If I can just add for your son, if you type ipconfig into a command box, it will tell you what all your relevant addresses are currently and you can then use them to set up the static addresses that will work. Once you get this right, the app will connect almost instantaneously and download your locos and track plan from RM. If it is taking any time, you still haven't set the addresses correctly. Link to comment Share on other sites More sharing options...
DEWINNES Posted July 13, 2014 Share Posted July 13, 2014 i have set the IP address using the IP config from my pc and put it on samsung s2 but it doesn't recognise the railmaster programme on the sansung s2 when i start it can anyone help with this Link to comment Share on other sites More sharing options...
DEWINNES Posted July 14, 2014 Share Posted July 14, 2014 Does the railmaster app work on the Samsung Galaxy Tab3 and will it when its next upgraded as I cant get it to workThanksDavid Link to comment Share on other sites More sharing options...
Fishmanoz Posted July 14, 2014 Author Share Posted July 14, 2014 David, I'm no Android expert so it can only refer you to the manual on working with it, Galaxy or otherwise. However, let's assume it does given you have an app for it as per the handheld instructions. Then lack of connection is usually going to be an IP address issue. So tell us exactly what you've done, with addresses so we can see if we can see a problem. And the other thing to do is to email RM Support from within the Help window of RM, giving them the same detail as you give us and they should be able to put you right too. Don't use another method to contact them as this method sends them your log.txt file so they can see what is going on. In fact, you might try reading that in your RM folder yourself and tell us what it says. Link to comment Share on other sites More sharing options...
Yelrow Posted July 15, 2014 Share Posted July 15, 2014 Fishy, to save me a lot of reading, how do you read your log txt file, john Link to comment Share on other sites More sharing options...
Fishmanoz Posted July 15, 2014 Author Share Posted July 15, 2014 You use Windows Explorer to go to what is usually your C:Program Files (X86)Railmaster folder. In there, you can find the log.txt file which you double-click on and select to open with Notepad. Link to comment Share on other sites More sharing options...
DEWINNES Posted July 19, 2014 Share Posted July 19, 2014 Thanks for your help you have been a great support to a novice. I will contact support. I set the IP address the same as Tab 3 but it doesn't connect. my sons Iphone worked fine so i'm stuck but thats no surprise at least i am getting to grips with the DCC and Railmaster just app to sort. ThanksDavid Link to comment Share on other sites More sharing options...
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