peter _murray Posted March 29, 2015 Share Posted March 29, 2015 Sadly while putting lights on buffers I pinned a 12 V live wire to the track. Alarming buzzing etc and sparks from USB port as I disconnected the elite from the computer. Finally located the problem, fixed it but now have no viable connection between the elite and RM. RM programme opens and looks OK. USB ports seem to work as mouse works on both. Elite still works running everything as per expectations so suspect connection problems in connection. Haven't yet tried a new cord link as need to buy one in. Have reset the elite, shutdown RM , checked com/ports but they all come up with indicators that elite cannot be found. I wish to see if the elite is sending any signals tp Computer but have no idea about how to determine that. All and any ideas appreciated. Link to comment Share on other sites More sharing options...
Yelrow Posted March 29, 2015 Share Posted March 29, 2015 Hi, pete, did your eyes light up to with £ signs. No doubt someone far cleverer than me will offer a tech check, but, on RM screen in top rh corner, is picture of Elite, which is lit up, when on. If you click your mouse on it, it says, DCC controller working, or, not working. If it says, working, you in my view, should be fine.. Surely, you have more than 1 usb cable, in your house. Borrow one from a printer, or another appliance, just to test. john Link to comment Share on other sites More sharing options...
St1ngr4y Posted March 29, 2015 Share Posted March 29, 2015 Have you tried doing a reset on the Elite?Ray Link to comment Share on other sites More sharing options...
PJR_slo Posted March 29, 2015 Share Posted March 29, 2015 Hi Peter You could try this: With the Elite disconnected from the computer and with both up and running, open up the device manager on the PC (Win 7: right-click Computer, select Manage, Device Manager). Plug the Elite into any USB port on the PC and listen for the USB insert sound whilst watching device manager. If all is OK, you will get a sound and item will appear under "Ports (COM & LPT)" in device manager. As you have already proved the PC's USB ports to be OK, if there is no sound and nothing additional appears anywhere in Device Manager, then unfortunately you Elite's USB connection is probably dead. This is somethign which could be repaired by Hornby Customer Care. Peter Link to comment Share on other sites More sharing options...
Fishmanoz Posted March 29, 2015 Share Posted March 29, 2015 After trying PJR's suggestion, and before disconnecting or shutting down anything, email RM Support from within the Help window of RM, telling them everything you've said here and what you've just tried. And see what they have to say. Link to comment Share on other sites More sharing options...
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