Graham1

Thank you Brew Man for the reply and it’s pretty much what I thought so thank you for confirming that, much appreciated. 👍🏻👍🏻

Hi and I hope someone can help. I have just ordered the steam version of the Prince of Wales, I am only going to be using my Roco Z21 controller in DCC mode. The question is, will this loco operate on this controller straight out of the box or do I have to first use the HM7000 app to set it up and switch it over to DCC before using my Z21. Thanks for any help. Graham.

Mine is still stuck in the Hermes senders Hub somewhere in Margate I guess and has been for the last three days - hasn’t moved according to the Hermes website tracking. So some folk have ordered from somewhere other than Hornby direct and it’s sitting on their layout. Mine? I paid on the 1st December and I’m still no further forward apart from the fact that it’s still sitting in a trolley somewhere in Margate waiting to be sorted. Lesson learnt. Never, ever again.

Well, Hornby took my money for this on the 1st December, it wasn’t despatched until four days later and as of today (8th December) it is still sitting at the senders (Hornby) local Hermes hub which I guess is in Margate or somewhere near it and hasn’t progressed for a couple of days. So I guess the earliest I will get this will be this Friday if I’m lucky. That’s nearly two weeks since payment was taken. If I were to order from a ‘normal’ on-line retailer then this would normally be despatched same day after payment taken and I would ‘normally’ have a delivery option on check out. If available I always choose Royal Mail next day where I never have a problem - it’s always delivered next day. So when buying direct from Hornby then, it isn’t despatched same day as payment taken and I didn’t have a choice of delivery upon checkout and Hornby in their infinite wisdom decided to use Hermes by default. My fault though as I somehow missed this one when I cancelled all my Hornby preorders. I have now made sure that I have no outstanding preorders left on their system. Am I going to die if a particular product is sold out prior to release? No of course not. But I certainly won’t be held to ransom from Hornby paying and waiting for a product to arrive for which I would imagine would be about two weeks by the time it arrives. Absolutely disgraceful service from Hornby and I’m so glad that I’m now free of their preorders once this one is delivered.

Hi, I have the Class 800 Azuma on pre order with an expected delivery of Autum 2019 (according to the Hornby website). I know that this is not gauranteed and the time frame could move to 2020 but is there any information that this could be delivered before Christmas? Thanks for any help.