Hornby have just returned my R2383 City of Nottingham loco as unrepairable due to its age and non-availability of parts (bought new just over 7 years ago. The motor is slipping, lots of whirring, no traction. I keep reading and seeing videos of this common fault (in itself a bit damning) so I'm hopeful that someone in the Forum can help me with a fix, not least as I have two other 'Duchess' locos with the same problem, so £300-£400 of useless locos. I took the loco apart today and couldn't detect any slippage on the black plastic axle cogs. I then took off the worm gear cover and that seemed fixed solid too. So my questions: 1 given how fiddly the wheel set, valve gear and pick-up contacts are from the underside, is it likely to be these that are slipping or more likely it's the worm gear which is a little easier to get to? 2 do forum members approve of the oft-quoted solution to use superglue to fix the cog or worm gear? 3 can anyone please recommend an approved Hornby service agent in Berkshire in case it's all beyond me.