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Ian-760954

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  1. just so you can see and be aware of my earlier comment. I’ve also written to hello@Airfix.com and maybe I’ll get a reply this time
  2. I’m an overseas member, I joined July 20th 2020 and since then, at no time was I informed that the overseas membership was ending. Nor does it say this in https://uk.airfix.com/community/blog-and-news/news/airfix-club-update-2021 When one pays for a service and get a 10p membership card and a cheap calendar it’s time to call them out. Even if you know of a large proportion UK members who got their membership packs. I don’t know of a single member in New England who got anything more than me. So it’s rather sad you Fob us off as a moaning minority and say “it’s hardly Hornby’s fault”. Who on earth’s fault it is? This “I’m all right Jack” because I you Got what I paid for attitude is all very well. But it’s hardly what I consider good customer service. Prof I.R.B.
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