Stephen-1292033

Afternoon all, Just to bring this to a temporary conclusion (and to inform anyone else experiencing the same issue), I have just receoved the following from Hornby: ----------------- I’m sorry you are having trouble. I have seen this issue before, and it required a bug fix from our app developers. I feel this is the same case with your issue. I apologise but this may take some time to fix. I will pass this on to our app developers to provide a fix. ----------------------- Regards

Thanks for the suggestion Deadalus. Intuitively, I can't see why having the dongle connected via bluetooth should make a difference to permissions between the App and Android 14 OS, but then i'm not a software engineer! The fact that the App works perfectly (ie I can access both the camera and the photo library from within the App) on my old Samsung S9 running Android 10, again without the dongle connected, would appear to indicate that the presence of the dongle is not relevant (as SteveM6 has proposed). I will see what Hornby customer services has to say, but my money is on this being an issue for the app developer to have a look at (especially as BritaniaBuilder has exactly the same issues, and with all permissions granted). I will, of course, try again once the dongle arrives!

Thanks very much indeed. All as per mine, so no idea why mine's not working..... Of note, do you recall if you had the HM DCC App installed before the update to Android 14...just wondering if there's some kind of permission previosuly granted that remains extant despite the photo permission changes introduced in version 14....

Yep - tried that - as you say, only appears to work for the function map within the app on the device. TVM

BTW, is there a way of sharing (or exporting / importing) loco profiles between devices? Have tried searching but most threads focus on control of HM7000 decoders (whcih I'm not using). If so, I could always create and configure the loco profiles on my old S9 and then transfer to the S22 as an interim workround.... Regards

TVM indeed.

Thanks 96RAF - is that Hornby Customer Services?

Thanks John

TVM. Would you be so kind as to answer the following: 1. Can you just confirm that your S22 is running Android 14? 2. Are you able to take a photo directly from within the HM DCC App (ie access the Camera), as well as import one? 3. When you look at the App permissions for the HM DCC App (from the App manager within the phone settings), is there a permission for 'Photos and Videos'? 4. If you go to the the phone settings - security and privacy - Permission manager - Photos and Videos.... is the HM DCC App listed (either under Allowed or Not Allowed)? TVM Steve

You would have thought so.... Ref the unassigned decoder thought....I did wonder that... however, I can do that on the S9 (Android 10)..... (for context, I donl't have any HM7000 decoders, and my legacy dongle hasn't arrived yet so I have nothing assigned within the App - just trying to build the loco profiles....

John, thank you SO MUCH for taking the time to replicate this for me, and for posting the results. I've no idea what this actually means or what to do, but I am not alone! Given you have exactly the same symptoms on a different device, the only aspects in common appear to be the HM DCC App and the Android 14 operating system... maybe this is a result of a permissiosn mismatch between the two.... 96RAF - can you advise what is the best way to higjhlight this to (a) Horby, (b) the developer or someone else....

Also, If I go to the App settings for WhatsApp or Strava (via phone settings - Apps) and look at the permissions, both have permission to access 'Photos and videos' (and I can access photos and videos from both of those apps). However, when I go into the same permission for the HM DCc App, there is no option to grant permission for 'Photos and vidoes' - it's simply not there? Of course, this doesn't explain why I can't access the camera either from the HM DCC App (permission is granted)

Hi Daedalus, thank you for replying. I do, but as you'll see from my latest post above, it all seems to be working on my old Galaxy S9 phone running Android 10 (ie the HM DCC App can access both the camera and stored photos. Neither of these options work from the HM DCC App on my Galaxy S22 / Android 14, despite all permissions being granted (and noting that the S9 has a permission to enable the HM DCC App to access 'storage' which the S22 doesn't, which might be significant, and both have permission for the camera enabled)

The plot thickens.... I have just dug up my old Samsung Galaxy S9, running Android version 10. I installed the HM DCC App and opened it. I was not askled to grant any permissions. I went via the phone settings to the App info, and enables all permissions (including camera, location and storage (this permission is not an option on the S22 / Android 14). From the HM DCC App, Engine Shed, New Loco, Vehicle Image Setup, I can take a photo and/or import a photo. So this appears to be working fine. However, this still does not work on the S22 / Android 14 phone. I have attached the HM DCC App persmissions screen shot from the S22 and a photo of the same page on the S9 for comparison...

Sorry - still no joy. I have enabled all permissions for the HM DCC App from within the phone settings (Settings - Apps - HM DCC App info - Pwermissions) - ie Calander, Camera, Contacts, Location, Microphone, Nearby Devices - there are no other options (under 'Not Alklowed it simply states No permissions denied) I have also now enabled all permissions within the Galery App via the same means. And the Camera. But still am unable to either take a photo or import a photo from the HM DCC App. I have uninstalled and reinstalled the App, and restarted the phone. Still no joy.