Robert-370275

That's not how it works. You have to send Microsoft your installer and they will then run diagnostics on the installed app and then send you back feedback. If it passes, they immediately send an update to Windows Anti-virus to indicate it is safe. I ran into this issue with one of my products a VTT called Sojour. I posted about my escapades with Microsoft here: This is the post about Windows detecting my software as a Virus: Sojour’s installer detected as a virus? – Sojour And this is my post about the feedback I got from Micorosft: Microsoft got back! Sojour is NOT a virus :) – Sojour To Microsoft's credit, they were very quick and I haven't had any issues since. Given that I'm an unknown home software developer and you folks are a huge company, I suspect your check will be even faster! It is worth doing as the majority of windows users are using the default firewall and anti-virus that comes with Windows. I am, and right now mine flags Railmaster as a virus. As noted above, this can be fixed by submitting the installer to Microsoft on the link I posted earlier.

Let users create their own sounds for their locomotives and upload them into the app. You could then have a facility to share those sounds in the Hornby cloud. This would increase the available sound sets as users add to the growing catalogue.

Hi all, I figured it out! It wasn't all the points, just one or two. Alas, I don't know what the technical terms for the parts of the points so you will have to bear with me. The points have a rail part that moves left and right. I discovered that when some of my points are set to take the train off of the straight line, some of my trains would derail. It's down to the inside edge of the outer moving track piece (of the curve) not fully lining up with the fixed track at its pivoting point end. Running my finger down this inside edge revealed a sizable bump. Manually pushing a small goods wagon down these points would cause them to derail at that bump. To fix, I carefully bent the moving outer rail, so that its inside surface was smooth against the fix track (where its pivot point meets it) - and this did the trick! :) If anyone actually understands what I'm saying they probably deserve a medal :)

Thanks for taking the time to write all the advice folks - it's much appreciated. I will run through these after work. I have to admit, it never occurred to me to separate the tender and test each individually. I'll let you folks know if I find anything. RobP

Good evening, The City of London is my first big steam train and I'm finding that there is a very high chance of it derailing when using points to change to a differing loop, eg from a curve 3 loop to a curve 2 loop. As far as I can tell, the main culprit is the tender. It seems to want to skip over the rails. The points are set correctly and I have even tried adding some additional weight to the tender in the hope of stabilizing it, but this has made no difference. I'm negotiating the points at a relatively slow speed and the derailments occur in both directions on nearly all of my points. The track is using DCC, so the points have the small shorting clips in them, but they are all tucked well out of the way. I also did a very slow run whilst shining a torch between the tender and the locomotive to ensure that there is enough clearance between the two when negotiating the points and indeed, the clearance looks fine. If I was to put a percentage on it, I'd say it is derailing around 75% of the time for any given set of points. I was wondering if I can get any advice from the more experienced? Is this kind of issue relatively common? Is there a trick to fixing it? Thanks RobP

I'm a software developer and ran into similar issues with my own downloads where Microsoft was flagging it as a virus. To get around this, Hornby need to submit their files to: https://www.microsoft.com/en-us/wdsi/filesubmission. When I did it, it took less than a day and the software no longer got blocked or reported as a virus. Mod note - passed to HRMS who is the sub contract software writer of RM and who is not Hornby.