Peachy Posted April 14, 2023 Share Posted April 14, 2023 For a couple of days now I’ve not been able to access my orders page, either on PC or iPhone. it just comes up with a message saying unavailable at the moment. Anyone else having this issue? Link to comment Share on other sites More sharing options...
Peachy Posted April 14, 2023 Author Share Posted April 14, 2023 Fixed it. Too many pre-orders apparently!With each item making up its own specific order all my rolling stock orders had clogged my page. So I’ve cancelled all the less important or lower value items and it works, sort of Link to comment Share on other sites More sharing options...
96RAF Posted April 14, 2023 Share Posted April 14, 2023 Hornby Commerce has requested that you contact Customer Services with exact details of your problem including which device you are trying to access from. They are not aware of any other reported access problems. Link to comment Share on other sites More sharing options...
Peachy Posted April 14, 2023 Author Share Posted April 14, 2023 Hornby Commerce has requested that you contact Customer Services with exact details of your problem including which device you are trying to access from. They are not aware of any other reported access problems. Done Link to comment Share on other sites More sharing options...
Peachy Posted April 14, 2023 Author Share Posted April 14, 2023 This was the error message Link to comment Share on other sites More sharing options...
96RAF Posted April 14, 2023 Share Posted April 14, 2023 I made Hornby IT aware of all that at this mornings video meeting and they issued the advice that they can only deal with specific cases in order to trouble shoot each report. Link to comment Share on other sites More sharing options...
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