GEORGE E -347338 Posted May 9, 2023 Share Posted May 9, 2023 still waiting for track tt 120 plus 0 6 0 locos y does it take so long to get should. MR S K ordered more i would like to finish be fore i pass 80 it would be nice to get some news from customer service . i wished i went to peco but to late george Link to comment Share on other sites More sharing options...
LTSR_NSE Posted May 9, 2023 Share Posted May 9, 2023 Naturally this thread belongs in the TT:120 section. And just to add a little bit of balance... if you wanted to order an 0-6-0 & wagons/coaches from Peco you’d be waiting even longer!Obviously Hornby are suffering a combination of production supply issues & demand that exceeded their expectations. Not sure why this is cause for criticism. Link to comment Share on other sites More sharing options...
JJ73 Posted May 9, 2023 Share Posted May 9, 2023 Hello George Welcome to the Forum - We have a saying on this forum "It arrives when it arrives!!!".If you have 'Pre-Ordered' it from Hornby - unfortunately - it is a matter waiting for Months - even years & not days & weeks!!! I have waited between say about 9 months to about 1 & a Half years for my stuff & I heard that other Forum Members have waited even Longer!!! 😐🚂 Link to comment Share on other sites More sharing options...
Bulleidboy Posted May 9, 2023 Share Posted May 9, 2023 I think your post JJ will have cheered George up no endsmileGeorge can always cancel his order and buy elsewhere? Link to comment Share on other sites More sharing options...
What About The Bee Posted May 9, 2023 Share Posted May 9, 2023 Hello GeorgeI did spend some time, to understand your concerns.The primary concern is that you would like Hornby to communicate status more effectively. Roger that. Many of us would agree with you. Not just TT120, but across the spectrum of offerings. The vague "quarter of year X" may have sufficed in the 1950s, but not today.Hornby should communicate better. A simple log or status statement on the website, per model, on a quarterly basis would be much appreciated. Hornby obviously have internal status meetings. The status of products should be known at Hornby. If not, I seriously question process at Hornby. Clearly, that isn't the case. Hornby cannot be blind to objectives. Anything would be better than the stone wall of silence or a change in due date without explanation.Instead of waiting for Hornby track, George, may I suggest you start looking at track you can play with today. There is absolutely nothing like getting a locomotive running on a layout, no matter how diminutive. Hornby will be along with product, but patience is a requirement when waiting for Hornby.Bee Link to comment Share on other sites More sharing options...
GEORGE E -347338 Posted May 15, 2023 Author Share Posted May 15, 2023 thank you for your reply next time i might get it right george Link to comment Share on other sites More sharing options...
GEORGE E -347338 Posted May 15, 2023 Author Share Posted May 15, 2023 thank you for your reply Link to comment Share on other sites More sharing options...
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