S M 1962

Dear Sir, thank you for the information. My error.

As a paid up member of the Airfix Club it would be nice to be told about new kits, sets, or in fact any other new things. While looking for something else on the Airfix site I accidentally come across the fact that a new 1/35 lorry kit is now available, and that there is a recently introduced bundle for sale. As part of the paid membership it would have been nice to receive some sort of Email announcing these developments. What is the point of being a "club member" if you are out of the loop? The advert says that members get all sorts of benefits, well now that Airfix have my money can you please add "information" to the benefits list.

Forgive me if I sound silly but do these new dropper bottles open up to allow a brush to be used like a proper paint pot? It seems I am the only human on this planet who does NOT spray their paint.

Thank you for the reply. It is a rotten shame. The company saves a ha'penny of plastic but have lost an income of nearly £100 from myself. It is a lot of money to find and then have to spend more for a pilot to bring it to life.

Dear Sir, I am trying and failing to deduce on the internet whether this kit has a seated pilot. Could you please confirm if it does? Thank you.

We have bucket loads of Spitfire aeroplanes, various Panzer tanks, lots of HMS this that and the other, and dozens of old buses. etc. So how about something that is all but ignored? Okay so they only made just over seventy but it did serve throughout the swinging sixties. I will let Airfix guess its name. Here is a clue - there is one perfect example sitting in the Fleet Air Arm Museum waiting for the Airfix "Lidar" team.

Did someone mention the forgotten Scimitar?

The two replacements for the badly manufactured parts for the 1/48 Vampire arrived this afternoon. No request for extra money. They arrived in only a week. This is customer CARE. All that Customer Care Pain when I asked for a missing 1/72 Harrier part to be told I had to pay for it was un-necessary. Life is a bit rubbish at the moment so this nice thing helps. Thank you and good bye.

I have just started the 1/48 Vampire that I bought a week or three ago from an well known online retailer. Soon after starting it this afternoon I found that two large parts that make up the booms are not fully moulded. Part 3 has a chunk missing, while part 4 has a huge gap separating the boom into two with 1cm of air. I have of course just now contacted Airfix "Customer" Services for a replacement. We shall see what happens. I really do hope that I will not be throwing away £30.95p.

Okay mayhaps I was lucky. I do not know about Italeri but the experience with Revell was nice. It was about two years ago when a 1/72 F-16 MLU Tiger Meet kit (I did not use their decals but had my own already) was missing a tail part, left or right I forget. I sent off an email and heard nothing of it and to my surprise about two weeks later the part turned up. So for Revell the score is 0/10 for communication but 10/10 for customer care.

Thank you for the idea but unfortunately the missing part is the "under wing part" quite literally the underneath of one side of the wing. So I am unable to take unused parts from elsewhere.

Dear Mr.Airfix, please delete this thread. I am willing and happy to pay for two replacement canopies for kits that I recently messed up, but this is not MY error nor the retailer. Unfortunately I have 13 other Airfix Harriers stashed away to make in the years to come, and NO receipts for any of them. I did not have this ridiculous denial of corporate responsibility from Revell. A few years ago when I needed a missing part. It came within two weeks and it made this customer happy to buy their product. Airfix obviously do not care.