geoffb41

had to replace my pc due hardware problems and couldn't deactivate railmaster myself. emailed support 11th December to deactivate it so i could reinstall it on the new PC but still haven't received any response. sent a 2nd email to support@rail-master.com 17th Dec and no response to this either. was hopeing they had deactivated it and just not told me but if i try and activate it get error "unable to open resource" Looked at the trouble shooting and have 1/ reinstalled it as " run as administrator" 2/ allowed RM access thru win 10 firewall 3/turned off firewall 4/ have no other third party security installed. is RM support usually so slow to respond. very frustrating that i can't use it because they not responding. Am also trying to get some help from customer service appreciate any advice rgds, Geoff

option to save double header setups otherwise you have to redo them every time you start rm geoff