[RM Support]

had to replace my pc due hardware problems and couldn't deactivate railmaster myself.

emailed support 11th December to deactivate it so i could reinstall it on the new PC but still haven't received any response.

sent a 2nd email to support@rail-master.com 17th Dec and no response to this either.

was hopeing they had deactivated it and just not told me but if i try and activate it get error "unable to open resource" Looked at the trouble shooting and have

1/ reinstalled it as " run as administrator"

2/ allowed RM access thru win 10 firewall

3/turned off firewall

4/ have no other third party security installed.

is RM support usually so slow to respond. very frustrating that i can't use it because they not responding. Am also trying to get some help from customer service

 

appreciate any advice

 

rgds,

Geoff

[Desirable features for future Railmaster Software updates]

option to save double header setups otherwise you have to redo them every time you start rm

 

geoff