MarksTrains

Many thanks LTSR_NSE. Highly appreciated.

Hi Guys Mark here from Cape Town. We in South Africa struggle to get Hornby accessories. I wish for the P9300 power supply but can't get it. It is for my elink. I can get a Scalelectric SCAP9300 which is also 15v 4 amps. Will this work on my elink? Any help will be great. Regards Mark

Thanks AC Ok I found out what code 577 is. I uninstalled windows security and was able to activate Railmaster Pro. There was definitely something in Windows AV that was stopping me. I will reinstall the Windows AV now. Thanks for the help, you really did put me in the right direction. Much appreciated. Regards Mark

Thanks AC I have just done what you suggested but still no progress. I got the aggressive uninstall program off the Mcafee site. What exactly is error code 577? Regards Mark

Done that everytime I login. I want to know if anyone has had the same experience as I have. Otherwise it is up to HRMS to sort out.

Thanks for replying. I am using copy and paste. I even pasted into notepad just to make sure it's not my email causing the problem. So I actually copy and paste from notepad. Is there a possibility that I have been given an incorrect code. I never received the code after I received the payment email, and I had to send several emails to support that I haven't received my code. They replied with a code on Thursday which was pasted into my email which I sent them.

Hi Guys. I am a newbie here. I live in Cape Town South Africa. I'm 61 and lived here my whole life. I bought Railmaster standard edition a couple of months ago and now I decided to upgrade to the Pro version. The activation of the standard edition went fine, even with Mcafee on my laptop. I have paid and received my activation code for the pro. I just can't get it to activate. I have totally removed Mcafee from my computer, moved to a private network, and disabled Windows firewall. I am on Windows 11. It looks like I am connecting to the Hornby servers but when I try and activate the key, it always comes back with the following text in the log file. 15/03/24 16:22:05 Setting lcheck gateway - attempt 1 15/03/24 16:22:06 Response: 0 15/03/24 16:22:06 Set resource: S.... 15/03/24 16:22:06 Connected 15/03/24 16:22:21 Couldn't get Unlock Code 15/03/24 16:22:38 Message displayed: Key was not downloaded correctly. (577) - Response=6 I have sent a support call to support through Railmaster and that went through fine. That was yesterday Friday. I received the auto acknowledgment email. I have not heard anything back yet. I have searched Google, this site, read the security pdf given with Railmaster and even the guides. I'm stuck. If anybody has any ideas of what the problem is, please help. Regards Mark