RDS Posted October 11, 2012 Share Posted October 11, 2012 I have just taken delivery this morning of a brand new Elite controller. After spending quite a while naming my Loco's I unplugged the Elite (as I would usually do) and when I turned it back on again, all the names were gone. This cannot be correct - can it? Link to comment Share on other sites More sharing options...
poliss Posted October 11, 2012 Share Posted October 11, 2012 No, that shouldn't happen. Link to comment Share on other sites More sharing options...
RDS Posted October 11, 2012 Author Share Posted October 11, 2012 hmm. Thought not. Any ideas anyone. Has this happened before. Link to comment Share on other sites More sharing options...
2e0dtoeric Posted October 11, 2012 Share Posted October 11, 2012 After naming one loco, you did press control 1, and then menu, to save it, before moving to the next loco, didn't you? I found that with mine, I have to go to menu, then start all over again for the next loco, or the name isn't saved. (I've got 1.4 installed) Link to comment Share on other sites More sharing options...
RDS Posted October 11, 2012 Author Share Posted October 11, 2012 @2e0dtoeric Thank you for your reply. It is even worse than I thought! I was pretty sure that I had followed all the steps including finishing by pressing Control 1 and then Menu but I have tried again just to make sure. I realised now that I do not have to unplug it for the problem to occur because the name is no longer there when I go back straight away. (I've got v1.3 installed) Link to comment Share on other sites More sharing options...
RDS Posted October 11, 2012 Author Share Posted October 11, 2012 Further to my post above, I have just realised that it is not remembering Speed Steps either. I had set the speed steps down to 14 to make the digital dial match closer to the knob movement and they have all reverted back to 128. Again, this is without switching off. I know I haven't got the latest version of Firmware but I really doubt whether the FW version has anything to do with this problem. Link to comment Share on other sites More sharing options...
Gregd99 Posted October 11, 2012 Share Posted October 11, 2012 The functionality that you describe definitely works in 1.4. It is possible that the hw/fw is broken or confused. i suggest:- 1) repeat the operation with the on-line manual in one hand and the elite in the other. it is possible that you are missing a step in teh command sequence. We have all done this so worth checking very carefully. 2) try upgrading to 1.41 and resetting the controller (no reason that this should work but it costs nothing to try) 3) contact hornby cust care Link to comment Share on other sites More sharing options...
RDS Posted October 11, 2012 Author Share Posted October 11, 2012 @Gregd99 Thanks for your input. We are thinking along the same lines because I have just been trying a few things and then come back to my computer and read your suggestions. I have tried the sequence again, one step at a time and the end result is the same. I tried resetting the unit (I didn't think this would have any affect because the unit was only unwrapped 13 hours ago from new) - It made no difference I was tempted to try 1.41 but resisted just in case the download failed for any reason. I have decided to contact Hornby Care when they open on Friday morning. I will post the conclusion over the next day or so. Thanks again, Link to comment Share on other sites More sharing options...
geochoice Posted October 12, 2012 Share Posted October 12, 2012 From my very limited experience of the Elite I found it to be absolutely hopeless. The one I had was new and had to go to Hornby to upgrade and then they "fixed" it and it still would not work so I went back to two Selects and have no trouble at all now, the Elite went back for refund from retailer. My belief is the Elite is too techy and has far too many problems and not properly prepared for the marketplace. OK so the Select won't do all the CV controls etc but at least it is reliable. Time will tell if the Elite can be reliable by reading here. Link to comment Share on other sites More sharing options...
RDS Posted October 12, 2012 Author Share Posted October 12, 2012 @geochoice ...that's a bit worrying... A replacement is currently on it's way to me. Due here tomorrow. Fingers crossed! Link to comment Share on other sites More sharing options...
Rog RJ Posted October 12, 2012 Share Posted October 12, 2012 RDS said: @geochoice ...that's a bit worrying... A replacement is currently on it's way to me. Due here tomorrow. Fingers crossed! I've had my Elite almost since they were first available and I've not had any problems with it apart from the very early firmware which was soon corrected. Link to comment Share on other sites More sharing options...
RDS Posted October 12, 2012 Author Share Posted October 12, 2012 @rog (RJ) Thanks for your note. I am sure I am going to enjoy using the Elite when the new one arrives tomorrow. It seems to have lots of great features and I am keeping my Select to use as a Walkabout if needed. Link to comment Share on other sites More sharing options...
Gregd99 Posted October 12, 2012 Share Posted October 12, 2012 I have had an elite since shortly after they were released as well. I did have a problem with a power connector a few years ago but that aside have found the elite very reliable. have fun. The elite is not perfect but it is pretty good value and has done a good job for me. Link to comment Share on other sites More sharing options...
RDS Posted October 13, 2012 Author Share Posted October 13, 2012 UPDATE The replacement Elite arrived this morning (Excellent service from Amazon) and I am delighted to say that it is so far, so good. It has remembered all the settings I have entered. Like the last one, it is v1.3. It may be a few days before I have the courage to try to update it to v1.41 though! Thanks to all for helping me. Link to comment Share on other sites More sharing options...
2e0dtoeric Posted October 13, 2012 Share Posted October 13, 2012 Duff Elite, then. It can happen. Take your time, and get to know how everything works, before you get too ambitious and try running multiple locos simultaneously! Link to comment Share on other sites More sharing options...
RDS Posted October 13, 2012 Author Share Posted October 13, 2012 @2e0dtoeric Already done it! But I have had a Select for quite a while to practice with. Link to comment Share on other sites More sharing options...
2e0dtoeric Posted October 13, 2012 Share Posted October 13, 2012 No multiple pile-ups, then! :-) Link to comment Share on other sites More sharing options...
RDS Posted October 13, 2012 Author Share Posted October 13, 2012 No, just near misses! Link to comment Share on other sites More sharing options...
geochoice Posted October 15, 2012 Share Posted October 15, 2012 The Elite I had wouldn't even take a firmware update :-( . That is why it went to Hornby, the rest is now history, good luck with it, hope all works well, in theory it is a great controller but in practice ..... well that was why mine went back. Link to comment Share on other sites More sharing options...
Fishmanoz Posted October 16, 2012 Share Posted October 16, 2012 GC, in my 10 months on the Forums, you are the only one who has given up and returned your unit. Most of the problems on here are firmware updates with the odd faulty unit as above, replaced on return by the supplier or Hornby. All who went through Hornby to get their firmware updated have reported satisfaction with the service provided. Link to comment Share on other sites More sharing options...
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