I have been unsuccessful in updating my Elite, even following Ralphy5's explicit instructions, and running the update file as administrator. I have tried both updates, i.e. V1.42 and V1.43, (I see they are both listed as “Bootloader”), most times I get “Error In Elite Comm”, very occasionally it states “downloading” but the bar beside the number showing the PC type selected just flashes and no download bar indication. I have tried both 1 and 2 for the PC type. In Device Manager, Ports show RIM Virtual Serial Port v2 (com 4), I presume this is for connecting my Blackberry Playbook. On connecting my Elite, it also shows USB Serial port COM1). I can't see the problem, any advice would be appreciated. Incidentally, the Elite STOP button seems to have 3 settings, press the top section, one click, press the bottom section, one click, press the centre, first one click, then further pressure another click. Is this normal? Thanks.