Monday PM update I changed my DNS values in Windows Settings network adapter properties for both ipV4 and ipV6. I set them to Google Public DNS (ipv4 - 8.8.8.8, ipv6 - 2001:4860:4860::8888). I also realised that where RM is asking for an unlock code I was entering an activation key. So once I got that clear, I got back to a message that I had last week: "Key was not downloaded correctly...", etc. I then changed all subfolders of RM to writeable. Got the same message as previous. I then tried to deregister(deactivate) and it went through a few steps, but it still ended with the error: "Unable to verify the Activation Key - (0)" I had uninstalled RM last week when I first got errors. Maybe I need to make sure all RM folders are deleted and start again as if its a new install? Thanks SR