feanor Posted March 7, 2016 Share Posted March 7, 2016 It's been reported that Airfix is now asking members who are not renewing their membership 'why'. This is not surprising to myself given the levels dissatisfaction aired here by people i know who are members. And begs the Question, is Airfix, once again, simply not taking any notice of their own forum ? And does it care enough of them to do 'something' about the issues raised to do with it to keep them ? Link to comment Share on other sites More sharing options...
Jeff Cook Posted May 19, 2016 Share Posted May 19, 2016 Becasue its a total waste of money now. Not sure why I renewed last year after the fiasco with running out of the club kit the year previous to that (which I then had to pay through the nose via ebay to obtain). No club kits, no exclusives, essentially useless £20 voucher, still no club mag up on website. The list goes on and on. Link to comment Share on other sites More sharing options...
Rudi123 Posted May 19, 2016 Share Posted May 19, 2016 Becasue its a total waste of money now. Not sure why I renewed last year after the fiasco with running out of the club kit the year previous to that (which I then had to pay through the nose via ebay to obtain). No club kits, no exclusives, essentially useless £20 voucher, still no club mag up on website. The list goes on and on. I'll second that.I haven't renewed. Link to comment Share on other sites More sharing options...
spfparker Posted May 20, 2016 Share Posted May 20, 2016 I only renewed because I used last years voucher to 'pay' for it hoping that there would be another exclusive club kit. Link to comment Share on other sites More sharing options...
Rob Sandy Posted May 21, 2016 Share Posted May 21, 2016 I haven't renewed because of the lack of Club kits. I had to buy a Tornado GR4 on ebay to do a 617 Sq model and, with no new Club kits available I shan't be renewing anytime soon.Saw the Meteors that have disappeared off the page but they seemed to be Out of Stock as soon as they went up. Still not sure if they evert existed.Come on Humbrol, sort yourselves out. You are producing amazing models, just not for your Club members. Link to comment Share on other sites More sharing options...
barwick64 Posted May 28, 2016 Share Posted May 28, 2016 I sent them an email saying that the Club is not fit for purpose and not providing the service that was advertised, I requested my membership to end and a full refund be given, Guess what they agreed and cancelled my membership and refunded my full payment.I'm disapointed I'm no longer a member but it really was'nt worth it. Due to there lack of support and nothing new. Link to comment Share on other sites More sharing options...
paul_boyd Posted May 31, 2016 Share Posted May 31, 2016 I'm afraid I certainly shan't be renewing next year. I have a £20 voucher that I effectively can't use (mis-selling?), I've got 50+ Flying Hours tokens that I'm struggling to find something to do with (althought the B-17 beckons), and the new postage rate for Flying Hours kits doesn't do much for the lower Series kits. The magazine is OK, but membership used to include a catalogue - well, there isn't even a proper catalogue now. What I'm most disappointed about, and feel really misled by, is the lack of new Club Exclusive kits. So sorry, Hornby, you're losing us as customers. I wish Airfix could be spun off as a separate company again, instead of being six guys in an office within Hornby. Link to comment Share on other sites More sharing options...
Biggyinn Posted June 4, 2016 Share Posted June 4, 2016 I doubt i will renew after this year .....althiugh i have one kit pending (the new 1/48 stuka) from airfix flying hoursI down traded my £20 for club kit to £15 to off, but not found anything the new 1/48 meteor has now went back to being pre-order but there is a glut of them from other retailers all vying to undercut airfix ....so as with no viable "club exclusives" or even club kits (also all available from other retailers ) i will try use up my flying hours about 170-190+ left and very few other 1/48 kits kn the horizon i don't think i'll manage itAlready two & a bit months in, not impressedSo not renewing next year Link to comment Share on other sites More sharing options...
alan_whitlam Posted June 19, 2016 Share Posted June 19, 2016 Totally agree with the club being a waste of money,I havn't renewed this year,if they went back to a dedicated club kit think I would. Link to comment Share on other sites More sharing options...
Marto Posted August 12, 2016 Share Posted August 12, 2016 I get the feeling that Hornby wants its current membership to not renew so that it can be closed down saying that there is "not enough interest to keep it going"; a standard UK working practice to close departments/products not wanted by the business. Link to comment Share on other sites More sharing options...
paul_boyd Posted February 9, 2017 Share Posted February 9, 2017 Well, I said I wouldn't be renewing, but Airfix have changed the game! Instead of the useless £20 voucher, we now have a £15 voucher to be used across the range (for the £20 UK postal membrship). That effectively makes membership cost a fiver, so I've renewed. I'm still really disappointed that we no longer get the club exclusive models though, that really is a shame and is frankly very misleading advertising on the part of Airfix. Link to comment Share on other sites More sharing options...
Whisperhead Posted July 28, 2019 Share Posted July 28, 2019 This makes for interesting reading, especially in the wake of the Club cancellation last year. Seems even before I joined it was heading in that direction! Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now