Blagard Posted January 7, 2017 Share Posted January 7, 2017 I think the best way forward is to contact scalextric via their Customer Services "Contact Us" that you should see at the bottom of this page. It could be a problem specific to your device and OS. So you need to detail that in your enquiry. If it was a user issue I am sure some-one in the forum could help you. You are not going to get a reply from scalextric in an open forum. Link to comment Share on other sites More sharing options...
Jeromemartin75 Posted January 13, 2017 Share Posted January 13, 2017 I saw that an update is app on iOS was released yesterday. version notes talks about "bug fixes". do you had 2017 range? or any others things Link to comment Share on other sites More sharing options...
Andy P. Posted January 13, 2017 Share Posted January 13, 2017 I only tested the add items function and it seems to be working again! I didn't look for other new items... Link to comment Share on other sites More sharing options...
Hank Blomdal Posted January 13, 2017 Share Posted January 13, 2017 Now iOS 10.0.2 on my iphone 6s and still can't add items. When will you fix the bug? Wham Bang, thank you mam Link to comment Share on other sites More sharing options...
dean_smith Posted January 14, 2017 Share Posted January 14, 2017 New App version 1.4.5 is available on both Android and Apple stores.Seems to have fixed the bugs I was experiencing - I can certainly add to my collection etc on all my devices.Adding pictures to custom cars straight from the gallery on my Ipad works. Full res pictures on adroid crash - but lower res work.In a few quick tests with the track the apple version "feels" more stable than it did. Only had a very quick look on android so far. Will spend some time over the weekend trying things on a range of devices.If it is an improvement....such a shame they couldnt get it out before Christmas. Have to ask what happened to versions between 1.3.0 and 1.4.5 !? Link to comment Share on other sites More sharing options...
Pete S Posted January 25, 2017 Share Posted January 25, 2017 Hi,Have just tried to reinstall again - it seems all is not well:HUDL2 (Lollipop) - car selection is greyed outiphone - same as HUDL2MotoE3 (not listed as compatible - it is newer than those listed) - won't run at all. Before recent update it ran perfectly.As the car options are greyed out I can't tell if the 2017 range has been made available: has it or when will it?Will the app be update to cover devices that have been released since ARC One was introduced?Many thankPete Link to comment Share on other sites More sharing options...
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