bonnergen Posted October 4, 2012 Share Posted October 4, 2012 Any person with live steam problems should not hesitate to use this first class service. As they repair and return the engine in exellent condition .I wish all firms were the same. Thank You Live Steam Team very much for Your service Link to comment Share on other sites More sharing options...
doublecee Posted October 5, 2012 Share Posted October 5, 2012 bonnergen said: Any person with live steam problems should not hesitate to use this first class service. As they repair and return the engine in exellent condition .I wish all firms were the same. Thank You Live Steam Team very much for Your service Its a great service. John there has revitalised both my steamers... https://vimeo.com/48966009 Link to comment Share on other sites More sharing options...
doublecee Posted October 5, 2012 Share Posted October 5, 2012 bonnergen said: Any person with live steam problems should not hesitate to use this first class service. As they repair and return the engine in exellent condition .I wish all firms were the same. Thank You Live Steam Team very much for Your service Its a great service. John there has revitalised both my steamers... https://vimeo.com/48966009 Link to comment Share on other sites More sharing options...
Muzza Posted October 23, 2012 Share Posted October 23, 2012 Once again I would like to thank Hornby and John in particular for their great service. My Flying Scotsman has just returned in great shape. The locos always benefit from some TLC by someone who knows what they are doing. Thanks. Link to comment Share on other sites More sharing options...
AUSLNER Posted October 24, 2012 Share Posted October 24, 2012 Living in Australia, where can i send my Live Steam Mallard for this service. how much is it? Link to comment Share on other sites More sharing options...
Muzza Posted October 26, 2012 Share Posted October 26, 2012 AUSLNER said: Living in Australia, where can i send my Live Steam Mallard for this service. how much is it? Hi AUSLNER, I'm in Australia as well and have had no hesitation in sending locos to Hornby for service. The last service cost something in the order of AUD$25 (+cost to post it). I know that people from all over the world send their LS locos to Margate for service, so I'm sure it is not only the best option, but probably the only commercial option where they have the knowledge and the spares. Just as well they are good. Link to comment Share on other sites More sharing options...
AUSLNER Posted October 30, 2012 Share Posted October 30, 2012 Muzza said: Hi AUSLNER, I'm in Australia as well and have had no hesitation in sending locos to Hornby for service. The last service cost something in the order of AUD$25 (+cost to post it). I know that people from all over the world send their LS locos to Margate for service, so I'm sure it is not only the best option, but probably the only commercial option where they have the knowledge and the spares. Just as well they are good. ok cool. do have to contact customer care? whats the process? how long did yours take? Link to comment Share on other sites More sharing options...
Muzza Posted October 31, 2012 Share Posted October 31, 2012 AUSLNER said: ok cool. do have to contact customer care? whats the process? how long did yours take? I contacted John at Customer Care by email to let him know it was on the way. It takes about a week either way for postage and really only a couple of days at Hornby. Link to comment Share on other sites More sharing options...
brando Posted November 2, 2013 Share Posted November 2, 2013 It is a great service for those of us who run live steam. Link to comment Share on other sites More sharing options...
Mighty Ox king Posted June 26, 2020 Share Posted June 26, 2020 Hi I have a live steam mallard and I am having problems when trying to get it to run i would like to get it fully serviced if possible Link to comment Share on other sites More sharing options...
96RAF Posted June 26, 2020 Share Posted June 26, 2020 Although they are years old the answer is in the earlier posts - contact HCC to arrange it. Link to comment Share on other sites More sharing options...
gowest Posted June 26, 2020 Share Posted June 26, 2020 Hiits all been said Hornby and the steam service that they provide and the main man John H is with out doubt the best place to send your live steam engine that might not be giving off its best performance. The engineering is of such a high standard a check over is a good idea.even full size steam engines need a service and overhaul so why not our live steam enginesken Link to comment Share on other sites More sharing options...
Going Spare Posted June 26, 2020 Share Posted June 26, 2020 As RAF96 says, contact Hornby Customer Services first (customerservices.UK@hornby.com). The earlier posts were 7/8 years ago and good though he is, even John may no longer have the resources. Link to comment Share on other sites More sharing options...
monaroman Posted November 8, 2020 Share Posted November 8, 2020 Hi All, Ant, from down under here. I have just brought an ex shop stock Hornby R1041 Live Steam Mallard set and its missing the CD out of it. I was wondering if its still avaliable or if anyone could or would have a downloadable file of it that I could get please? After reading your posts its unlikely that it would be brought back but at least people like us are keeping them alive for future generations. I have a Five inch gauge 4MT number 80135 (the same as the one in preservation) and my granddaughter on arrival at my place always wants to see my trains and my motorcycle collection first but realy loves the trains thank god. Thank's in advance if you can help me out, Cheers, Anthony. Link to comment Share on other sites More sharing options...
gowest Posted November 8, 2020 Share Posted November 8, 2020 Hi Anthony there is one for sale of fle bay I think for £12 check it out Link to comment Share on other sites More sharing options...
mjb1961 Posted November 9, 2020 Share Posted November 9, 2020 Hi All, Ant, from down under here. I have just brought an ex shop stock Hornby R1041 Live Steam Mallard set and its missing the CD out of it. I was wondering if its still avaliable or if anyone could or would have a downloadable file of it that I could get please? After reading your posts its unlikely that it would be brought back but at least people like us are keeping them alive for future generations. I have a Five inch gauge 4MT number 80135 (the same as the one in preservation) and my granddaughter on arrival at my place always wants to see my trains and my motorcycle collection first but realy loves the trains thank god. Thank's in advance if you can help me out, Cheers, Anthony.Hi Anthony,love to see your train and motorbike collection ,any chance of a couple of photos,,,martin Link to comment Share on other sites More sharing options...
96RAF Posted November 9, 2020 Share Posted November 9, 2020 Did the OO Live Steam Society not release a corrected version of the Hornby ‘manual’ as they considered the original to be flawed. Seems to spark a memory from way back. Try here but you will have to join to view most stuff.https://www.oolivesteam.com/ Link to comment Share on other sites More sharing options...
Chrissaf Posted November 9, 2020 Share Posted November 9, 2020 Hi Anthony there is one for sale on ebay I think for £12 check it out. Couldn't find the £12 version, but found this one.... Link to comment Share on other sites More sharing options...
gowest Posted November 10, 2020 Share Posted November 10, 2020 Hi Chrissaf£12 one must have gone £24 is a bit steep I wonder if it will copy Link to comment Share on other sites More sharing options...
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