LesD Posted October 4, 2023 Share Posted October 4, 2023 One of my ARC AIR controllers developed a fault where the connection with the Powerbase drops off completely or intermittently, as shown by the LED light on the controller either going out or flashing. I replaced the batteries with new and no change.ive bought a replacement which works fine.is there anything I can do to fix the broken one? Link to comment Share on other sites More sharing options...
Andy P. Posted October 5, 2023 Share Posted October 5, 2023 Contact Hornby at the address below and ask if you can send it in for repair. Link to comment Share on other sites More sharing options...
LesD Posted October 6, 2023 Author Share Posted October 6, 2023 Thanks Andy,I contacted Matt at Customercare and he is going to send me a replacement Controller free of charge! This is absolutely brilliant service.regardsLes Davison Link to comment Share on other sites More sharing options...
Andy P. Posted October 6, 2023 Share Posted October 6, 2023 Glad to hear it! Link to comment Share on other sites More sharing options...
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