Glenn-352951 Posted February 15 Share Posted February 15 (edited) In the middle of installing a profile. When I get to the remove loco from track to power cycle, the green tick is now off screen. If I drag screen up it won't stay so that I can click on the green tick. Tried clicking quickly no good. I shut the phone down and restarted, but still in power cycle. So, stuck on this screen. I have an iphone 7. Edited February 15 by Glenn-352951 Link to comment Share on other sites More sharing options...
LTSR_NSE Posted February 15 Share Posted February 15 @Glenn-352951 - which profile are you attempting to install? is your phone in landscape or portrait? (does rotating phone help?) Link to comment Share on other sites More sharing options...
Glenn-352951 Posted February 15 Author Share Posted February 15 1 minute ago, LTSR_NSE said: @Glenn-352951 - which profile are you attempting to install? is your phone in landscape or portrait? (does rotating phone help?) Portrait. Rotating doesn't help, app never rotates for me. Link to comment Share on other sites More sharing options...
Glenn-352951 Posted February 15 Author Share Posted February 15 Portrait. Rotating doesn't help, app never rotates for me. Link to comment Share on other sites More sharing options...
LTSR_NSE Posted February 15 Share Posted February 15 Fair enough - so which loco profile are you stuck installing? Link to comment Share on other sites More sharing options...
Glenn-352951 Posted February 15 Author Share Posted February 15 King Class Link to comment Share on other sites More sharing options...
LTSR_NSE Posted February 15 Share Posted February 15 Thanks for info. Have notified test team & devs. Link to comment Share on other sites More sharing options...
Glenn-352951 Posted February 16 Author Share Posted February 16 Thanks. I have just deleted the app and reinstalled it. I now have to re-link devices, but I am out of that screen. I re-linked the loco I have been trying to install a profile to, it already has the King Class installed. It's running with sound ok. Link to comment Share on other sites More sharing options...
Glenn-352951 Posted February 16 Author Share Posted February 16 Relinking 2nd device had to enter reset code. Back to power cycle screen and same problem. Link to comment Share on other sites More sharing options...
Glenn-352951 Posted February 16 Author Share Posted February 16 Changed screen view for phone to standard from zoomed. This brought the green tick button just enough in to view to click successfully. 1 Link to comment Share on other sites More sharing options...
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