Stubaggieboy Posted December 21, 2019 Share Posted December 21, 2019 Today I purchased a small Hornby set as a surprise for my Granddaughter. Luckily I decided to run the loco in as I always do with my own locos. To my utter disappointment the motor in the loco lasted approximately 6 minutes before a plume of smoke came from it. I am totally disgusted with the quality that Hornby churn out it really is not acceptable. Fortunately my local model shop has replacements otherwise there would be another dissapointed recipient of a Hornby set on Christmas morning. Link to comment Share on other sites More sharing options...
DBfan Posted December 21, 2019 Share Posted December 21, 2019 You get problems with all manufactuers models once in a while it is part of life. Why come onto a forum and moan ? Link to comment Share on other sites More sharing options...
LCDR Posted December 21, 2019 Share Posted December 21, 2019 Unfortunately a rogue product gets through now and again. I bought a new printer for my computer earlier this month which lasted about a week before it packed up, so I took it back to PC World and they exchanged it without quibble. It happens, we get cross, we take it back, they change it. If they don't we wreck the shop 😆 Ah well maybe not! Link to comment Share on other sites More sharing options...
atom3624 Posted December 21, 2019 Share Posted December 21, 2019 Much has been intimated of the 'poor motor quality' in the cheaper / Railroad models, but the consistency should be much better than in the past.This seems highly unusual, and particularly for a new model. Did it show any 'signs' of rough, poor, inconsistent running? If you've managed to get it replaced, that's great news, particularly if it's a present for somebody. Al. Link to comment Share on other sites More sharing options...
Stubaggieboy Posted December 21, 2019 Author Share Posted December 21, 2019 You get problems with all manufactuers models once in a while it is part of life. Why come onto a forum and moan ?I am moaning because the amount of money I have spent on Hornby products over the last 55 years I feel as though I have earn't the right to moan!!!!! Link to comment Share on other sites More sharing options...
NWR-Gordon-4 Posted December 21, 2019 Share Posted December 21, 2019 Everyobody has the right to complain about something, if it's not right. Out of interest, which Train Set is it, StuBaggyBoy? GNR-Gordon-4 (HF) Link to comment Share on other sites More sharing options...
Stubaggieboy Posted December 21, 2019 Author Share Posted December 21, 2019 Everyobody has the right to complain about something, if it's not right. Out of interest, which Train Set is it, StuBaggyBoy? GNR-Gordon-4 (HF)Actually Gordon it's one in your field Thomas passenger and goods set. It's a lovely start for my grand daughter who loves Thomas. Just glad my local shop have at least four Thomas's on the shelf. Link to comment Share on other sites More sharing options...
NWR-Gordon-4 Posted December 21, 2019 Share Posted December 21, 2019 Oh cool. I assume that's the most recent version from 2015 - 2018, R9285, with Thomas, Annie, Clarabel and two Troublesome Trucks? GNR-Gordon-4 (HF) Link to comment Share on other sites More sharing options...
atom3624 Posted December 21, 2019 Share Posted December 21, 2019 That is very unusual.I've literally had my lad's Thomas and Percy running for hours - perhaps mine are slightly older models, but were purchased 'New' last year. I've also had Percy running at a scale 200 mph .... !!Looks like it at least, and is much faster than my R2339 Mallard can reach! Both still run faultlessly.Very unusual for me. Hope you went for and got Thomas or Percy - or both? - replaced. Al. Link to comment Share on other sites More sharing options...
NWR-Gordon-4 Posted December 21, 2019 Share Posted December 21, 2019 atom3624, what are the product numbers of the Thomas and Percy you own? I willl be abe to help determine the models ages then. GNR-Gordon-4 (HF) Link to comment Share on other sites More sharing options...
JJ73 Posted December 21, 2019 Share Posted December 21, 2019 I once bought a brand new washing maching - plumb it in & on the 1st wash it leaked water every where - & I discovered there was a hole underneith the draw where you put the powder or washing liquid in!!! Yes Curries at the time did come & replace it - these things happen!!! Link to comment Share on other sites More sharing options...
Stubaggieboy Posted December 22, 2019 Author Share Posted December 22, 2019 I once bought a brand new washing maching - plumb it in & on the 1st wash it leaked water every where - & I discovered there was a hole underneith the draw where you put the powder or washing liquid in!!! Yes Curries at the time did come & replace it - these things happen!!!Well that's really useful to know that I will be able to call Hornby on Christmas morning to come and fit a replacement motor in my Granddaughters Brand new Thomas Link to comment Share on other sites More sharing options...
Stubaggieboy Posted December 22, 2019 Author Share Posted December 22, 2019 Oh cool. I assume that's the most recent version from 2015 - 2018, R9285, with Thomas, Annie, Clarabel and two Troublesome Trucks? GNR-Gordon-4 (HF)That's the one!! Link to comment Share on other sites More sharing options...
NWR-Gordon-4 Posted December 22, 2019 Share Posted December 22, 2019 @StuBaggyBoy I thought might be. Sady, that was made in either 2015 or 2016, when all the most recent Hornby Thomas models suffered problems. General construction problems and paint issues. I also suggest you take a close look at the con rods, as most of the 2015 and / or 2016 Thomas' have loose con rods, which will fall apart if you do not tighten them up, of about 5 - 10 minutes of running. This happened to my R9287 Thomas, from 2016. GNR-Gorodn-4 (HF) Link to comment Share on other sites More sharing options...
walkingthedog Posted December 22, 2019 Share Posted December 22, 2019 Should always check con rods at regular intervals. Link to comment Share on other sites More sharing options...
NWR-Gordon-4 Posted December 22, 2019 Share Posted December 22, 2019 I have never had con rods come apart before, until I bought the 2015 / 2016 made Hornby Thomas models! 😆 I will always check con rods for now on, on new, used and models I have owned for a long time. GNR-Gordon-4 (HF) Link to comment Share on other sites More sharing options...
Fazy Posted December 22, 2019 Share Posted December 22, 2019 Having conrods come apart would be very troublesome on a steam engine. Especially as they don't have conrods! do you mean the coupling rods. Link to comment Share on other sites More sharing options...
atom3624 Posted December 22, 2019 Share Posted December 22, 2019 I've always called them connecting rods, aka conrods ... I'd say close enough. Al. Link to comment Share on other sites More sharing options...
Ruffnut Thorston Posted December 22, 2019 Share Posted December 22, 2019 Pedantic mode... 😉 The connecting rod goes from the crosshead (where it connects to the piston rod, which is connected to the piston, in the cylinder) to the crank, either on the axle if an inside cylinder engine, or on the driving wheel if an outside cylinder engine.The little end us at the crosshead, and the big end is at the crank. Multiple cylinder locos have a connecting rod for each cylinder. The connecting rod connects the piston to the wheels... Coupling rods are (usually) outside rods connected to cranks on each driving wheel, coupling the driving wheels together. The model 0-6-0 tank loco didn't actually have the inside connecting rods, only the outside coupling rods. Link to comment Share on other sites More sharing options...
Stubaggieboy Posted December 23, 2019 Author Share Posted December 23, 2019 If anybody is interested after exchanging the faulty Thomas loco 3 times each one exactly the same ran for a few minutes then motor slowed down and a plume of smoke appears. In the end I came to an agreement with my model shop and I removed a motor from one of my locos and guess what absolutely perfect. I contacted Hornby to see if there were any known issues with these motors and the expected reply was not to our knowledge. Totally disgusted with Hornby all I can say is thank god for Bachmann!! Link to comment Share on other sites More sharing options...
walkingthedog Posted December 23, 2019 Share Posted December 23, 2019 I have never had a problem with a motor. You're not running it on DCC are you? Link to comment Share on other sites More sharing options...
Stubaggieboy Posted December 23, 2019 Author Share Posted December 23, 2019 I have never had a problem with a motor. You're not running it on DCC are you?Neither have until now. Not DCC Link to comment Share on other sites More sharing options...
walkingthedog Posted December 23, 2019 Share Posted December 23, 2019 Strange. Obviously a bad batch, bit like when a certain make of car or washing machine has a problem. Link to comment Share on other sites More sharing options...
NWR-Gordon-4 Posted December 23, 2019 Share Posted December 23, 2019 @StuBaggyBoy You have changed the motor three times? My goodness. Worried about my two R9287 Thomas' now. @walkingthedog All the 2015 / 2016 made Thomas models are from a bad batch Brian. There's so many faults with these models, sadly. GNR-Gordon-4 (HF) Link to comment Share on other sites More sharing options...
walkingthedog Posted December 23, 2019 Share Posted December 23, 2019 That could be true but the motors are unlikely to be unique to the Thomas range. Link to comment Share on other sites More sharing options...
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