Most are as bad as each other, I get deliveries from Evri, DPD, DHL,TNT, Fedex, UPs and a host of others, the best is UPS by far, at the other end of the scale is DPD. I have complained to Hornby Customer Services on a number of occasions over a number of years. Everything from crushed boxes with boot prints on to boxes with "stab" wounds. I think there is little regard at the sorting depots. That said they all had a tough job pre Christmas with the Post Office strikes and each company picking up extra work. You would be bonkers to think that ordering something, say on the 20th December for example it was going to make it for the big day. If it was delivered on Christmas Day I would have given the driver a big handshake and hug, a mince pie and perhaps a carrot too !