Howbi Posted December 12, 2017 Share Posted December 12, 2017 Jacob, you said..."Henry, from the Thomas & Friends range (R9292). All of the Henry's I've looked at have the same loose tyres on the tender wheels. When I run Henry, I run him without the tender, as I daren't risk doing anymore damage to the wheels. I can only run him without the tender, as the latest release Henry is loco driven,"...........It would appear that Hornby have been using up old stock of tenders with the old Ringfield motor housing inside which accounts for the axles still having tyres........your only answer is to get some replacement wheel sets without tyres.......won't cost much but will solve the problem.........HB Link to comment Share on other sites More sharing options...
Shadow.Monk Posted December 12, 2017 Share Posted December 12, 2017 I purchased my latest Henry from Rails last month, checking the code on the bottom, my Henry is from the batch wth the wheel problems, however mine seem fine. Wonder if Hornby fixed the problem? Link to comment Share on other sites More sharing options...
NWR-Gordon-4 Posted December 12, 2017 Share Posted December 12, 2017 Thanks for the help HB, but I am not familar with how Hornby build there loco's and I don't really want to do this sort of thing and not know what I am doing. Shadow.Monk, I doubt it. My Henry, from 2016 in the shop at Hatton's seemed to have no wonky wheels on the tender, but once I started running it, the wheels started to roll themselves apart, so if the wheels are not loose in the box, they will be loose once the wheels start spinning. I can remember spining a few of the wheels on the tender when I was at Rails of Sheffiled early on in the year, when I discovered this issue. It only took me to roll some of the tender wheels and they spun themselves undone. I went to my loco model shop yesterday and they had a Henry on the shelf. I picked it up and I could see at least one of the wheels through window of the box, was loose and that's without opening the box. No it won't be fixed. It looks like the customer has to fix it themselves. With all these bad paint jobs and bad build quality, none of the Thomas items are worth their RRP's. They aren't even worth the dead cheap prices that Hatton's and Rails of Sheffield are offering, becasue of the bad quality and bad paint finsih they have. GNR-Gordon-4 Link to comment Share on other sites More sharing options...
NWR-Gordon-4 Posted December 12, 2017 Share Posted December 12, 2017 I found some spare tender wheels for Henry on eBay, but you can tell they are for the previous model (R9049). I showed the listing to my dad, but he dosen't think they will fit the new model. I don't want it buy it in case it dosen't fit. My older Henry dosen't need new tender wheels. This Henry was built properly. No spart parts exist of as yet for the new Henry, or for any of the new Thomas models. Even if they did, I expect the wheels will be wonky. I am now considering selling my R9292 Henry now. I've collected all of the models and it will be a shame not to have the new model and to have it missing from my collection, but there's not a lot I can do about it. I wonder if these wonky wheeled Henry's will be collectible in the future, like the Red Tidmouth Milk Tanker. I doubt it! 😆 GNR-Gordon-4 Link to comment Share on other sites More sharing options...
96RAF Posted December 12, 2017 Share Posted December 12, 2017 Why not send Mr Wonky back to Hornby Jacob and ask them nicely to fix it seeing as it is obviously a manufacturing problem, even if out of warranty they should treat it as reasonable request. It would be a shame to lose a valuable model for a fairly simple fault.Rob Link to comment Share on other sites More sharing options...
NWR-Gordon-4 Posted December 12, 2017 Share Posted December 12, 2017 I would be worried in case they damaged the model though. I've sent a message to the seller of the spare wheels and I will wait until I get a response and see if they will fit the new model. GNR-Gordon-4 Link to comment Share on other sites More sharing options...
Shadow.Monk Posted December 12, 2017 Share Posted December 12, 2017 I don't think Hornby would ruin it. I've had mine out for the past month running on the track, luckily runs like a charm :D Link to comment Share on other sites More sharing options...
NWR-Gordon-4 Posted December 12, 2017 Share Posted December 12, 2017 Never know what sort of person would be handle it. I don't want it come back with chipped or scratched paint, etc. GNR-Gordon-4 Link to comment Share on other sites More sharing options...
NWR-Gordon-4 Posted December 13, 2017 Share Posted December 13, 2017 I messaged one of the seller's, on eBay, who have the spare Henry's Tender Wheels in stock, which is for R9049 Henry. They told me that the RailRoad Black 5 and R9292 Henry have the part number tender wheels of X7135. The previous Henry part number for the tender wheels, is X9103. So this won't fit the current version of Henry and the wheels for the new version, as of yet, not available as a spare part. Now I realy don't what to do. How long does it take usually for spare partsm to become available? GNR-Gordon-4 Link to comment Share on other sites More sharing options...
NWR-Gordon-4 Posted December 13, 2017 Share Posted December 13, 2017 I really hope I don’t have to wait 5 years or so, to get the spare wheels. That won’t be fun. GNR-Gordon-5 Link to comment Share on other sites More sharing options...
walkingthedog Posted December 13, 2017 Share Posted December 13, 2017 When you say tyres I take it you mean metal ones not traction tyres. Link to comment Share on other sites More sharing options...
Howbi Posted December 13, 2017 Author Share Posted December 13, 2017 @WTD...........we think they are traction tyres because the model Jacob has is later with loco drive but supplied with the old tender which still has the old ringfield motor housing in it and two axles with traction tyres so I suggested he just buys new wheels without tyres as they are not needed on this loco drive model........ 😀....HB Link to comment Share on other sites More sharing options...
walkingthedog Posted December 13, 2017 Share Posted December 13, 2017 I think he means the metal tyres. They do come loose but can easily be fixed with a dab of PVA. Link to comment Share on other sites More sharing options...
NWR-Gordon-4 Posted December 13, 2017 Share Posted December 13, 2017 Yes, I mean the metal tyres. Traction tyres are not needed on Henry's tender (R9292), as he is loco driven. Why do they come loose though? They shouldn't do. It's clearly a factory error, as every R9292 henry has this problem. I have never come across it before I decided to the new version of Henry. It's happens today, as clearly the factory do not care what comes out of the factory. Whether you can use the item or not. In this case with Henry, you can't use him. GNR-Gordon-4 Link to comment Share on other sites More sharing options...
walkingthedog Posted December 14, 2017 Share Posted December 14, 2017 I've had several tyres loose on Bachmann locos. They are only a push fit. Link to comment Share on other sites More sharing options...
NWR-Gordon-4 Posted December 14, 2017 Share Posted December 14, 2017 Looks like Bachmann are not good at building tender wheels, either! I've never had it, before R9292 Henry. The metel tyres are not glued to the wheel? GNR-Gordon-4 Link to comment Share on other sites More sharing options...
walkingthedog Posted December 14, 2017 Share Posted December 14, 2017 It really isn't a problem and certainly isn't a new thing. Dab of PVA and it is sorted. You are making a mountain out of a mole hill. Link to comment Share on other sites More sharing options...
NWR-Gordon-4 Posted December 14, 2017 Share Posted December 14, 2017 OK, I'm very sorry WTD. Over the holidays, I will unscrew apart the tender's chassis and body and see if I can fix it. I hope I can. 😬 GNR-Gordon-4 Link to comment Share on other sites More sharing options...
walkingthedog Posted December 14, 2017 Share Posted December 14, 2017 Jacob you don't have to unscrew anything. Dab of glue on the wheel and push tyre in place, wipe away any glue that oozes out. Done. It will take about 10 seconds. Link to comment Share on other sites More sharing options...
NWR-Gordon-4 Posted December 14, 2017 Share Posted December 14, 2017 Oh, I thought I wpuld need to unscrew the tender. What the other side of the wheel is inside the tender? That would beed glue, wouldn't it? Or is one dab enough from the bottom of the wheels, as you see it from looking at the underneath of the tender? GNR-Gordon-4 Link to comment Share on other sites More sharing options...
walkingthedog Posted December 15, 2017 Share Posted December 15, 2017 Guess what Jacob, the wheel is circular and goes round and round so you put a tiny blob of glue on the bit of wheel you can see the push the tyre on. Then, wait for it, you turn the wheel round to make sure the tyre is fully on. Wipe away any excess glue. Link to comment Share on other sites More sharing options...
NWR-Gordon-4 Posted December 15, 2017 Share Posted December 15, 2017 I’ve got it. Thanks for the help. GNR-Gordon-4 Link to comment Share on other sites More sharing options...
JeremiahBunyan Posted December 17, 2017 Share Posted December 17, 2017 Never know what sort of person would be handle it. I don't want it come back with chipped or scratched paint, etc. GNR-Gordon-4Wow... that's a sad bit of assumptions. It's a wonder you buy any model train for that matter. Poor folks at Hornby, must have had extremely rough ruby players on their CVs when they applied for the jobs to fix model trains. Link to comment Share on other sites More sharing options...
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