JJ73 Posted March 15 Share Posted March 15 Hiya 😐 Just got an Email about my PII Data is ready for download (what ever that is???) & it says it is from 'Hornby Hobbies Community' is that also real??? What should I do please??? 🤔🚂 Link to comment Share on other sites More sharing options...
What About The Bee Posted March 15 Share Posted March 15 Until we get to the bottom of this DO NOT DOWNLOAD ANYTHING Bee 1 Link to comment Share on other sites More sharing options...
What About The Bee Posted March 15 Share Posted March 15 (edited) JJ, When I get an email from Hornby Hobbies Community, the return address is noreply@invisioncloudcommunity.com This should be the same for everyone. Check that the email address in the email sent to you has that EXACT ADDRESS. Letter for letter. Bee Edited March 15 by What About The Bee 1 Link to comment Share on other sites More sharing options...
LTSR_NSE Posted March 15 Share Posted March 15 (edited) @JJ73 in your account -> account settings -> settings area -> security & privacy -> there is an option to request PII Data (basically request a copy of all personal information that this forum holds about you.) If you actually requested this info - then the download should be legitimate. Otherwise if the email address is not genuine, simply mark the email as spam/block sender & delete it. Edited March 15 by LTSR_NSE 2 Link to comment Share on other sites More sharing options...
96RAF Posted March 15 Share Posted March 15 Go into your profile and see if you have allowed email notifications in any category. I have binned most of them else I would be swamped. Invision is the new forum platform provider so likely the email is genuine as requested and allowed by yourself. If in doubt hover over an email address and the underlying originator will be seen. If it has a dodgy address different to the shown address then likely it is fake. As the email is about your PII data then as stated by LT you must have asked for it. I will ask Admin if there has been such a request as they are expected to be few and far between. Link to comment Share on other sites More sharing options...
Going Spare Posted March 15 Share Posted March 15 I had certainly not consciously requested the information but received a similar notification a few days back, all seemingly above-board. Link to comment Share on other sites More sharing options...
JJ73 Posted March 15 Author Share Posted March 15 Thank you all 🙂 I think is is genuine the return address IS <noreply@invisioncloudcommunity.com> 😉 1 Link to comment Share on other sites More sharing options...
96RAF Posted March 15 Share Posted March 15 We are still looking into this as the data is only released upon request and so far there are several folk who are saying they never asked for it, but it is a simple button press to ask, whereas it should be a 2 stage trap - are you sure type of dialogue, with a please confirm. I just requested mine out of curiosity about the process. One button press, no turning back. How many folk asked for it by mistake? 1 Link to comment Share on other sites More sharing options...
LTSR_NSE Posted March 15 Share Posted March 15 I imagine that if unsuspecting people clicked on the link (when new forum was introduced) expecting to receive an immediate download (when in reality it will obviously take time to collate) by the time it is available - the request will be a distant memory! Link to comment Share on other sites More sharing options...
Going Spare Posted March 15 Share Posted March 15 Amplifying my earlier post in the light of subsequent comments, I seem to remember the contact being on the basis of (or something similar) "your PII data is now available to view" and as the sender appeared to be genuine, I took the offer forward. I do not recall feeling any breach of confidentiality had occurred and I was simply satisfying my curiosity as to what 'PII' information was. Link to comment Share on other sites More sharing options...
Rog RJ Posted March 15 Share Posted March 15 (edited) There was a report some days ago about requesting personal data that 96Raf passed to Hornby to investigate. Maybe this problem is something to do with that. See Edited March 15 by Rog RJ Link to comment Share on other sites More sharing options...
What About The Bee Posted March 15 Share Posted March 15 @JJ73Based on the return address, I think it is a genuine Hornby download. And therefore, quite safe. Have fun! Bee Link to comment Share on other sites More sharing options...
JJ73 Posted March 15 Author Share Posted March 15 Again Thank you all - Yeah like both Raf & LTSE said above - I do slightly remember pressing the "Request PII Data" Button, but as it took ages - I think that I must of forgotten about it!!! & didn't really understood about it - I think like Raf said above only pressed it just "out of curiosity about the process" & to see what data there is!!! 🚂 Link to comment Share on other sites More sharing options...
JJ73 Posted March 15 Author Share Posted March 15 & oh yes - it is a One time thing only - meaning once you have down loaded it - if you want it again then you have to 'Re-request it' if that makes sence!!! 🤔🚂 Link to comment Share on other sites More sharing options...
JJ73 Posted March 15 Author Share Posted March 15 But it come us as a :- This XML file does not appear to have any style information associated with it. 😐🚂 Link to comment Share on other sites More sharing options...
JJ73 Posted March 15 Author Share Posted March 15 It came up as a 'document tree' with a lot of <known_ip_address> which I do now know a lot about??? 🤔🚂 Link to comment Share on other sites More sharing options...
96RAF Posted March 15 Share Posted March 15 On 15/03/2024 at 21:18, JJ73 said: But it come us as a :- This XML file does not appear to have any style information associated with it. 😐🚂 You can open xml files in Notepad . It will be in .xml format but you can easily pick out what data they list against your account. Very little. Link to comment Share on other sites More sharing options...
JJ73 Posted March 15 Author Share Posted March 15 Oh I did not know that Raf - Thanks 😉🚂 Link to comment Share on other sites More sharing options...
JJ73 Posted March 15 Author Share Posted March 15 Just opened it up in Notepad but still came up as a ''document tree' - so I'm still none the wiser!!! arrrr 🙁😀🤔🚂 Link to comment Share on other sites More sharing options...
ntpntpntp Posted March 15 Share Posted March 15 XML is a tagged markup language. It is a human-readable structured / nested representation of data, but if you open it with something like your internet browser that should give you at least some options to expand or collapse the structure and home in on the items you're particularly interested in checking. Ignore any "this XML has no style" messages, you can still view the data 🙂 1 Link to comment Share on other sites More sharing options...
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