VESPA Posted July 4, 2014 Share Posted July 4, 2014 My details are shown at the side to "Log in" They are correct but I have to go to the top of the page and click "log in" because the side panel log in doesn't work. What on earth has been done to the site that makes it so unfriendly to users?? Link to comment Share on other sites More sharing options...
walkingthedog Posted July 4, 2014 Share Posted July 4, 2014 Very odd. My login details are at the bottom already filled in. Link to comment Share on other sites More sharing options...
RB51 Posted July 4, 2014 Share Posted July 4, 2014 My details are at the side also - already filled in. I thought that was a browser or PC auto-fill thing - not to do with Hornby web site. R- Link to comment Share on other sites More sharing options...
walkingthedog Posted July 4, 2014 Share Posted July 4, 2014 It is. My laptop and ipad always asks if I want to save the details. Link to comment Share on other sites More sharing options...
96RAF Posted July 4, 2014 Share Posted July 4, 2014 It depends upon your window width as to how your view of Hornby is seen. i.e. is the login at the right or at the bottom of the screen.Try dragging your window wider or narrower and see where stuff moves to.That said when navigating to the bookmark I have for Hornby Forums in IE11 I pitch up at the Forum main list but focussed on the login username/email. As I have cookies enabled this will allow me to click in the login user area and see my email address appear. I click this and against AC's advice it paints in my password and I can click login and be presented with the top of the same page but logged in.Other browsers and op systems may present differently. Link to comment Share on other sites More sharing options...
RDS Posted July 7, 2014 Share Posted July 7, 2014 Would Hornby please tell us if the system is now set up to log us off after a certain amount of time. Link to comment Share on other sites More sharing options...
morairamike Posted July 7, 2014 Share Posted July 7, 2014 When I log in, if I navigate away from the page so that it is no longer displayed in the adress bar on any tab when I come back I have to log back in. Link to comment Share on other sites More sharing options...
96RAF Posted July 7, 2014 Share Posted July 7, 2014 I would happily accept a cookie to keep me logged in either for the session or auto-login on revisit. Other forums do it. Link to comment Share on other sites More sharing options...
walkingthedog Posted July 7, 2014 Share Posted July 7, 2014 I have auto login on my ipad and vista laptop. Thought that was standard on PCs. I don't have a clue when it comes to computers so if I can do it anybody and I mean anybody can do it. Link to comment Share on other sites More sharing options...
VESPA Posted July 7, 2014 Author Share Posted July 7, 2014 The details are remembered in the log in from the top of the page but not the side. Also I am being logged out too soon by cyber gremlins. Link to comment Share on other sites More sharing options...
RDS Posted July 7, 2014 Share Posted July 7, 2014 Yes, my details are remembered and all I have to do is click on OK - but it just seems so unnecessary and just another reason, albeit minor, to get frustrated with this new forum.Hornby, please advise what the setting is. Link to comment Share on other sites More sharing options...
walkingthedog Posted July 7, 2014 Share Posted July 7, 2014 My details are always already filled in on the bottom which, for some reason, is the side on your PC. Link to comment Share on other sites More sharing options...
VESPA Posted July 8, 2014 Author Share Posted July 8, 2014 The plot thickens as now I cannot get to Forums once logged on without going to another page. This is when I log in at the bottom. So, side log in useless, bottom log in at least I can log in but have to go to another page. The top log in takes me to my personal details and then I have to go to forums at the bottom of the page. It's a bit like the real railways now. Nothing is so simple as just buying a ticket to travel! Link to comment Share on other sites More sharing options...
walkingthedog Posted July 8, 2014 Share Posted July 8, 2014 I think you've got a problem with your PC Vespa. Link to comment Share on other sites More sharing options...
walkingthedog Posted July 8, 2014 Share Posted July 8, 2014 I've just logged out then logged in at the top, logged out, logged in at the bottom and both times all I had to do was press the log in button, all my details were filled in. Link to comment Share on other sites More sharing options...
Graskie Posted July 8, 2014 Share Posted July 8, 2014 I often just read the forums before spotting something to respond to, then log on. However, I seem to have the same problems as Vespa, needing to work my way back to the forums. Link to comment Share on other sites More sharing options...
96RAF Posted July 8, 2014 Share Posted July 8, 2014 OK - this is ny experience...My shortcut to the forums takes me to the top index page but focused at the login area, whether this is at the side or bottom of the page depends upon screens width. I click in the user line and I get my e-mail to click on, this also populates my password and in I go to whichever forum page I was on previously.Now if I logout and login at the top of any page I find my login area area already populated with my user and password ready to click ok, so the cookies are obviously in place and working.I'm happy with this. Link to comment Share on other sites More sharing options...
walkingthedog Posted July 8, 2014 Share Posted July 8, 2014 Same here RAF. My shortcut takes me to the Home page not the forum. Link to comment Share on other sites More sharing options...
96RAF Posted July 8, 2014 Share Posted July 8, 2014 So my suggestion is to enable cookies in your choen braowser, navigate to the area of the Hornby web site you would like to start in, click the login, enter your details, then save it as a bookmark (or whatever your browser calls it).Next time you hit that bookmark you should be at the optimum start point you have designated. Link to comment Share on other sites More sharing options...
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