Mat Ford Posted July 1, 2019 Share Posted July 1, 2019 I can now see why all the toy and model shops near me have stopped stocking Airfix kits 😢 Link to comment Share on other sites More sharing options...
Whisperhead Posted July 1, 2019 Share Posted July 1, 2019 New generation of staff I guess - historic customer loyalty perhaps doesn't mean that much to them, busy or not. Link to comment Share on other sites More sharing options...
S M 1962 Posted July 5, 2019 Share Posted July 5, 2019 One big reason for choosing an Airfix kit over other company's offerings is the Flying Hours scheme. Without the Club up and running and accepting Flying Hours why buy an Airfix kit? Other Czech, German, Chinese offerings are just as good. In the past I have bought an extra Airfix kit or chosen a version by Airfix because I could collect Flying Hours. The lure of a discount tomorrow can decide who gets my money today. If indeed the Airfix company has "few employees" surely it is not too difficult for someone in the office to walk across the floor to the desk marked Airfix Club and ask the person sitting there "when?" and get a proper date. Link to comment Share on other sites More sharing options...
Ratch Posted July 5, 2019 Share Posted July 5, 2019 There isn't an Airfix Club desk, everyone has serveral tasks and responsibilities. It's a question of priorities and maybe they're focussed on making Hornby profitable. Link to comment Share on other sites More sharing options...
Captain Triggers Posted July 6, 2019 Share Posted July 6, 2019 There isn't an Airfix Club desk, everyone has serveral tasks and responsibilities. It's a question of priorities and maybe they're focussed on making Hornby profitable.Agreed, 100% true Ratch. Link to comment Share on other sites More sharing options...
Scagsy Posted July 13, 2019 Share Posted July 13, 2019 There isn't an Airfix Club desk, everyone has serveral tasks and responsibilities. It's a question of priorities and maybe they're focussed on making Hornby profitable.Agreed, 100% true Ratch.Surely it can't make financial sense to alienate your most loyal customer base? As someone mentioned earlier in the thread, I too used to only buy Airfix but now I'm buying any brand I fancy and I have to say - and I would be surprised if I'm alone - I like some of these other brands. It really opens up a whole new range of kits. Link to comment Share on other sites More sharing options...
Ratch Posted July 14, 2019 Share Posted July 14, 2019 We all buy other brands. Airfix alone cannot satisfy our modelling needs. As consumers, we have the power to buy whatever we want. Link to comment Share on other sites More sharing options...
Whisperhead Posted July 23, 2019 Share Posted July 23, 2019 We can vote with our wallets, true. I'm sure they are a busy team, I just find it a little odd that there is absolutely no information, here in the forum or elsewhere, of any kind, that gives even a rough estimate for when the Airfix Club is coming back. It's a bit odd that they've decided to discontinue the service completely, rather than just reduce membership costs and allow the Flying Hours scheme to continue while they decide on changes etc.Like I said, I don't work there, so there could be other financial or administrative reasons why they've put an end to it. Perhaps £15 a head isn't sustainable any longer. Hopefully there will be some news soon. Link to comment Share on other sites More sharing options...
S M 1962 Posted August 9, 2019 Share Posted August 9, 2019 I have 65 flying hours. It has been over a year since the Club was suspended and still no announcement or even a whisper about its return. I am getting the feeling I should exchange them for Reichsmarks or Confederate dollars, they would be worth something! Earth calling Airfix Club, are you there? Link to comment Share on other sites More sharing options...
L0ddy Posted August 9, 2019 Share Posted August 9, 2019 Any news on this please Airfix? :) Link to comment Share on other sites More sharing options...
Whisperhead Posted August 9, 2019 Share Posted August 9, 2019 I have 65 flying hours. It has been over a year since the Club was suspended and still no announcement or even a whisper about its return. I am getting the feeling I should exchange them for Reichsmarks or Confederate dollars, they would be worth something! Earth calling Airfix Club, are you there?Lmao Link to comment Share on other sites More sharing options...
Ratch Posted September 10, 2019 Share Posted September 10, 2019 I heard a rumour that the Club will be relaunched in November. Link to comment Share on other sites More sharing options...
S M 1962 Posted September 10, 2019 Share Posted September 10, 2019 I heard a rumour that the Club will be relaunched in November.I called them this afternoon and was told the same. No information was available regarding details other then "November". Link to comment Share on other sites More sharing options...
Black major Posted November 4, 2019 Share Posted November 4, 2019 Relaunch info at telford ..plus dates on nxt batch of releases and ... that i cant put on here sorry.. The Welsh veggie told me ..(get it ??). Link to comment Share on other sites More sharing options...
feanor Posted November 4, 2019 Share Posted November 4, 2019 I got the Telford relaunch nod ontheir FB page when i asked. i can't work out if I've lost money or gained money as i cant remember when my sub ended. im pretty sure it was next year. if I lose more than a months sub, i'll be annoyed. but when did that ever matter ? Link to comment Share on other sites More sharing options...
Whisperhead Posted November 6, 2019 Share Posted November 6, 2019 But are these just rumours, or are they actually going to restart the AC this year? Christmas is right around the corner, not to mention everyone's favourite pseudo-sale Black Friday at the end of November. What gives? Link to comment Share on other sites More sharing options...
peter john bandee-underwoo Posted November 7, 2019 Share Posted November 7, 2019 As its the IPMS at Telford this week end i wonder if they will make an anouncement there ? Link to comment Share on other sites More sharing options...
Ratch Posted November 10, 2019 Share Posted November 10, 2019 Looking like Easter 2020 now. Link to comment Share on other sites More sharing options...
Whisperhead Posted November 17, 2019 Share Posted November 17, 2019 Ah well. Nevermind, then. Link to comment Share on other sites More sharing options...
Jeff Cook Posted November 25, 2019 Author Share Posted November 25, 2019 Just can't understand the lack of interest in at the very least updating loyal customers on what is going on. Plus I have a stack of flying hours tokens that are uselelss at present. Link to comment Share on other sites More sharing options...
Shaughan Posted November 25, 2019 Share Posted November 25, 2019 Just can't understand the lack of interest in at the very least updating loyal customers on what is going on. Plus I have a stack of flying hours tokens that are uselelss at present.I was talking to someone recently at Hornsby for a replacement part for my Sea King and asked about the club. He said if it was about the Flying Hours they were still honouring them. As to the club he was quite positive it was happening but it was up to Airfix to decide when.hope this helps you. Link to comment Share on other sites More sharing options...
T2B Posted November 26, 2019 Share Posted November 26, 2019 @ shaughan Sorry to pour cold water on that gentleman at Telford cos he must have been ad-libbing as you can only use the Flying Hours if you're a club member which requires renewing every 12 months. Airfix suspended the Club in the summer of 2018 (mine expired in Oct 18 and was unable to renew) so there will be no active members now and Flying Hours will be getting stock piled! I personally have a load I want to use but are currently just a pile of scrap card?!! Link to comment Share on other sites More sharing options...
Infinite Monkey Posted November 27, 2019 Share Posted November 27, 2019 @ shaughan Sorry to pour cold water on that gentleman at Telford cos he must have been ad-libbing as you can only use the Flying Hours if you're a club member which requires renewing every 12 months. Airfix suspended the Club in the summer of 2018 (mine expired in Oct 18 and was unable to renew) so there will be no active members now and Flying Hours will be getting stock piled! I personally have a load I want to use but are currently just a pile of scrap card?!! Hi - I spoke to customer services in the last few months (via email as I recall) and it appears you can still use Flying Club hours if you were previously a member but have lapsed. Not tried it yet - but worth asking. Link to comment Share on other sites More sharing options...
T2B Posted December 1, 2019 Share Posted December 1, 2019 Yeah cheers I ask, in fact I'll email them now!! Link to comment Share on other sites More sharing options...
DeepBlueMustang Posted December 1, 2019 Share Posted December 1, 2019 I check for an update a lot on the website, they say they are going to give more info soon but it has'nt happened! Link to comment Share on other sites More sharing options...
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